Influencing People
Completed by Mark Cardoso Martins
April 2, 2016
11 hours (approximately)
Mark Cardoso Martins's account is verified. Coursera certifies their successful completion of Influencing People
What you will learn
Gain influence tactics to become more persuasive and influential in working with your superiors, peers, and even subordinates.
Build and maintain high-quality relationships to maximize your informal power and ability to influence others.
Distinguish between influence and manipulation.
Skills you will gain
- Category: Public Speaking
- Category: Rapport Building
- Category: Relationship Building
- Category: Relationship Management
- Category: Persuasive Communication
- Category: Decision Making
- Category: Influencing
- Category: Independent Thinking
- Category: Organizational Structure
- Category: Tactfulness
- Category: Communication
- Category: Trustworthiness
