Salesforce Basics
Completed by Katya Ponce
June 11, 2022
4 hours (approximately)
Katya Ponce's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Customer Success Management
- Category: Sales Development
- Category: Data Management
- Category: Customer Engagement
- Category: User Accounts
- Category: Automation
- Category: Sales Process
- Category: Marketing Automation
- Category: Business Reporting
- Category: Marketing Management
- Category: Sales Enablement
- Category: Security Management
