Customer Centricity as Competitive Advantage - Jagdish Sheth
Completed by Pradeep Kumar Sahu
May 8, 2024
10 hours (approximately)
Pradeep Kumar Sahu's account is verified. Coursera certifies their successful completion of Customer Centricity as Competitive Advantage - Jagdish Sheth
Skills you will gain
- Category: Value Propositions
- Category: Customer Relationship Management
- Category: Customer Insights
- Category: Customer Retention
- Category: Organizational Development
- Category: Customer Advocacy
- Category: Customer experience strategy (CX)
- Category: Customer Analysis
- Category: Culture Transformation
- Category: Organizational Change
- Category: Market Share
- Category: Cost Accounting
