Navigate Conflict and Deliver Feedback
Completed by Sujatha Rajamani
December 4, 2025
11 hours (approximately)
Sujatha Rajamani's account is verified. Coursera certifies their successful completion of Navigate Conflict and Deliver Feedback
What you will learn
Resolve conflicts effectively by preparing for difficult conversations, listening well, sharing your perspective, focusing on areas of agreement
Coach and encourage team members to resolve their own conflicts and know when and how to intervene
Encourage, appreciate, and apply feedback to improve your performance and reach your goals
Build trust and provide specific and actionable feedback to your team members
Skills you will gain
- Category: Team Performance Management
- Category: Coaching
- Category: Communication
- Category: Constructive Feedback
- Category: Relationship Building
- Category: Employee Coaching
- Category: Trustworthiness
- Category: Conflict Management
- Category: Team Leadership
