Introduction to Customer Service
Completed by Najmeh Forouzmand
November 3, 2025
18 hours (approximately)
Najmeh Forouzmand's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Active Listening
- Category: Positivity
- Category: Customer Service
- Category: Empathy
- Category: Time Management
- Category: Retail Store Operations
- Category: Greeting Customers
- Category: Transaction Processing
- Category: Retail Sales
- Category: Root Cause Analysis
- Category: Communication
- Category: Problem Solving
