Negociación y gestión de métricas
Completed by PERLA IRIS SALAZAR
March 15, 2026
19 hours (approximately)
PERLA IRIS SALAZAR's account is verified. Coursera certifies their successful completion of Negociación y gestión de métricas
What you will learn
Desarrollar habilidades para negociar, conectar con clientes y manejar objeciones, optimizando las relaciones comerciales.
Aplicar estrategias de gestión de ventas y análisis de métricas mediante el uso efectivo de herramientas como CRM.
Skills you will gain
- Category: Customer Retention
- Category: Customer Relationship Building
- Category: Rapport Building
- Category: Negotiation
- Category: Environmental Social And Corporate Governance (ESG)
- Category: Dashboard
- Category: Relationship Building
- Category: Sales
- Category: Sales Strategy
- Category: Customer Relationship Management
- Category: Stakeholder Management
- Category: Influencing
