Salesforce Basics
Completed by ELISHA MAE SULIT ROBLES
September 28, 2023
4 hours (approximately)
ELISHA MAE SULIT ROBLES's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Customer Success Management
- Category: Customer Engagement
- Category: Account Management
- Category: Automation
- Category: Sales Process
- Category: Sales Development
- Category: Data Security
- Category: Customer Relationship Management
- Category: Marketing Management
- Category: Data Management
- Category: Salesforce
- Category: User Accounts
