Salesforce Basics
Completed by Vikas Hirekude
December 9, 2024
4 hours (approximately)
Vikas Hirekude's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Data Security
- Category: Customer Relationship Management
- Category: User Accounts
- Category: Cloud-Based Integration
- Category: Data Management
- Category: Marketing Management
- Category: Stakeholder Engagement
- Category: Customer Relationship Management (CRM) Software
- Category: Salesforce
- Category: Marketing Automation
- Category: Security Management
- Category: Sales Enablement
