Call Center Customer Service
Completed by Jonine Scott
April 27, 2025
19 hours (approximately)
Jonine Scott's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: Customer Service
- Category: Inbound Calls
- Category: Growth Mindedness
- Category: Collaboration
- Category: Customer Data Management
- Category: Customer experience improvement
- Category: De-escalation Techniques
- Category: Telephone Skills
- Category: Verbal Communication Skills
- Category: Call Center Experience
- Category: Communication
- Category: Greeting Customers

