Introduction to Customer Service
Completed by Lina Elmardi Seid
February 17, 2026
18 hours (approximately)
Lina Elmardi Seid's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Conflict Management
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Communication
- Category: Customer Service
- Category: Time Management
- Category: Empathy
- Category: Retail Sales
- Category: Retail Store Operations
- Category: Greeting Customers
- Category: Root Cause Analysis

