Salesforce Introduction
Completed by Blake Maes Brenton
February 3, 2025
5 hours (approximately)
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What you will learn
Grasp the essentials of Cloud Computing and their business applications.
Understand the core principles of Customer Relationship Management (CRM).
Master Salesforce navigation and usage, from setting up accounts to utilizing advanced features.
Distinguish between Salesforce Classic and Lightning experiences.
Skills you will gain
- Category: Customer Relationship Management (CRM) Software
- Category: Email Automation
- Category: Account Management
- Category: User Provisioning
- Category: Data Management
- Category: Cloud Applications
- Category: Salesforce
- Category: Identity and Access Management

