Lead Management in Salesforce
Completed by Shirisha Yenna
February 22, 2022
29 hours (approximately)
Shirisha Yenna's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Customer Relationship Management (CRM) Software
- Category: Data Entry
- Category: Sales Pipelines
- Category: Prospecting and Qualification
- Category: Sales Process
- Category: Promotions and Campaigns
- Category: Sales Prospecting
- Category: Data Import/Export
- Category: Sales Operations
- Category: Sales Development
- Category: Sales Enablement
- Category: Campaign Management
