Customer Service Fundamentals
Completed by Chinedu Ugochukwu Ufondu
October 31, 2022
14 hours (approximately)
Chinedu Ugochukwu Ufondu's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Empathy
- Category: Client Support
- Category: Greeting Customers
- Category: Personal Attributes
- Category: Technical Support and Services
- Category: Customer Engagement
- Category: Customer Complaint Resolution
- Category: Operations Support Systems
- Category: Problem Solving
- Category: Help Desk Support
- Category: Process Management
- Category: Critical Thinking and Problem Solving
