Customer Service Fundamentals
Completed by Jose G Gorosabel
December 15, 2021
14 hours (approximately)
Jose G Gorosabel's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Empathy
- Category: Client Support
- Category: Greeting Customers
- Category: Personal Attributes
- Category: Technical Support and Services
- Category: Customer Engagement
- Category: Customer Complaint Resolution
- Category: Operations Support Systems
- Category: Problem Solving
- Category: Help Desk Support
- Category: Process Management
- Category: Critical Thinking and Problem Solving
