Customer Service Fundamentals
Completed by CHUKWUMUANYA EMMANUEL NWANKWO
October 17, 2022
14 hours (approximately)
CHUKWUMUANYA EMMANUEL NWANKWO's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Technical Support and Services
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Personal Attributes
- Category: Customer Engagement
- Category: Communication
- Category: Process Management
- Category: Telephone Skills
- Category: Customer Support
- Category: Help Desk Support
- Category: Problem Solving
