Quality Improvement and Management
Completed by Hirosh Sandalika Dissanayake
March 25, 2025
11 hours (approximately)
Hirosh Sandalika Dissanayake's account is verified. Coursera certifies their successful completion of Quality Improvement and Management
What you will learn
Understand the purpose and necessity of quality improvement in organizational contexts, discerning key principles underlying quality enhancement.
Evaluate the benefits of ISO registration and comprehend the requirements of ISO 9001 implementation, applying Bloom's Taxonomy.
Translate customer needs into actionable requirements, utilizing Bloom's Taxonomy to facilitate effective implementation.
Skills you will gain
- Category: ISO 9000 Series
- Category: Customer experience improvement
- Category: Continuous Improvement Process
- Category: Product Quality (QA/QC)
- Category: Statistical Process Controls
- Category: Quality Management Systems
- Category: Product Improvement
- Category: Process Improvement
- Category: Constructive Feedback
- Category: Quality Management
- Category: Quality Improvement
- Category: Continuous Quality Improvement (CQI)
