Customer Service Fundamentals
Completed by Lorrence Mallari Armas
August 27, 2020
14 hours (approximately)
Lorrence Mallari Armas's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Technical Support and Services
- Category: Customer experience improvement
- Category: Customer Complaint Resolution
- Category: Personal Attributes
- Category: Customer Relationship Management
- Category: Empathy
- Category: Customer Support
- Category: Help Desk Support
- Category: Communication
- Category: Process Management
- Category: Service Level
- Category: Customer Service
