Customer Service Fundamentals
Completed by Catalin Stanoiu
November 16, 2022
14 hours (approximately)
Catalin Stanoiu's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Technical Support and Services
- Category: Customer Service
- Category: Problem Solving
- Category: Telephone Skills
- Category: Customer Engagement
- Category: Customer Support
- Category: Greeting Customers
- Category: Customer experience improvement
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Empathy
- Category: Communication

