Introduction to Customer Service
Completed by JONATHAN URIEL HERNANDEZ ISLAS
April 16, 2025
18 hours (approximately)
JONATHAN URIEL HERNANDEZ ISLAS's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Retail Store Operations
- Category: Retail Sales
- Category: Greeting Customers
- Category: Problem Solving
- Category: Time Management
- Category: Active Listening
- Category: Positivity
- Category: Customer Service
- Category: Customer Complaint Resolution
- Category: Conflict Management
- Category: Communication
- Category: De-escalation Techniques
