Customer Service Fundamentals
Completed by Jesús Armando Peña Lucero
March 3, 2019
14 hours (approximately)
Jesús Armando Peña Lucero's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Engagement
- Category: Customer experience improvement
- Category: Customer Support
- Category: Technical Support and Services
- Category: Telephone Skills
- Category: Customer Service
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Help Desk Support
- Category: Service Level
- Category: Customer and Client Support
