Customer Service Fundamentals
Completed by Jesús Armando Peña Lucero
March 3, 2019
14 hours (approximately)
Jesús Armando Peña Lucero's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Technical Support and Services
- Category: Problem Solving
- Category: Customer Support
- Category: Customer Engagement
- Category: Help Desk Support
- Category: Service Level
- Category: Customer Service
- Category: Customer and Client Support
- Category: Process Management
- Category: Personal Attributes
- Category: Communication
- Category: Empathy
