Customer Service Fundamentals
Completed by Akaninyene Otu
July 15, 2023
14 hours (approximately)
Akaninyene Otu's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Customer experience improvement
- Category: Empathy
- Category: Problem Solving
- Category: Telephone Skills
- Category: Technical Support and Services
- Category: Customer Engagement
- Category: Customer Support
- Category: Greeting Customers
- Category: Communication
- Category: Personal Attributes

