Quality Improvement and Management
Completed by Ingrid Pereira Santiago
September 24, 2024
10 hours (approximately)
Ingrid Pereira Santiago's account is verified. Coursera certifies their successful completion of Quality Improvement and Management
What you will learn
Understand the purpose and necessity of quality improvement in organizational contexts, discerning key principles underlying quality enhancement.
Evaluate the benefits of ISO registration and comprehend the requirements of ISO 9001 implementation, applying Bloom's Taxonomy.
Translate customer needs into actionable requirements, utilizing Bloom's Taxonomy to facilitate effective implementation.
Skills you will gain
- Category: Quality Management
- Category: Statistical Process Controls
- Category: Quality Monitoring
- Category: Product Improvement
- Category: Quality Assessment
- Category: Quality Management Systems
- Category: Continuous Improvement Process
- Category: Process Improvement
- Category: Service Improvement
- Category: Continuous Quality Improvement (CQI)
- Category: Customer experience improvement
- Category: Technical Standard
