Customer Service Fundamentals
Completed by Jonathan Elijah Diaz
December 7, 2018
14 hours (approximately)
Jonathan Elijah Diaz's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Service
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Relationship Management
- Category: Personal Attributes
- Category: Communication
- Category: Process Management
- Category: Customer Support
- Category: Customer Engagement
- Category: Help Desk Support
- Category: Greeting Customers
- Category: Concision
