Customer Service Fundamentals
Completed by Jonathan Elijah Diaz
December 7, 2018
14 hours (approximately)
Jonathan Elijah Diaz's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Service Level
- Category: Customer Service
- Category: Customer and Client Support
- Category: Problem Solving
- Category: Telephone Skills
- Category: Help Desk Support
- Category: Process Management
- Category: Personal Attributes
- Category: Technical Support and Services
- Category: Communication
- Category: Customer experience improvement
- Category: Empathy
