Introduction to Microsoft Dynamics 365
Completed by Britta Hartleb
December 15, 2025
10 hours (approximately)
Britta Hartleb's account is verified. Coursera certifies their successful completion of Introduction to Microsoft Dynamics 365
Skills you will gain
- Category: Customer Service
- Category: Customer Relationship Management
- Category: Customer Engagement
- Category: Order Management
- Category: Lead Generation
- Category: Resource Allocation
- Category: Power BI
- Category: Sales Pipelines
- Category: Microsoft Teams
- Category: Prospecting and Qualification
- Category: Customer Relationship Management (CRM) Software
- Category: Scheduling
