Quality Improvement and Management
Completed by Dima Flaifel
August 18, 2025
10 hours (approximately)
Dima Flaifel's account is verified. Coursera certifies their successful completion of Quality Improvement and Management
What you will learn
Understand the purpose and necessity of quality improvement in organizational contexts, discerning key principles underlying quality enhancement.
Evaluate the benefits of ISO registration and comprehend the requirements of ISO 9001 implementation, applying Bloom's Taxonomy.
Translate customer needs into actionable requirements, utilizing Bloom's Taxonomy to facilitate effective implementation.
Skills you will gain
- Category: Technical Standard
- Category: Customer experience improvement
- Category: Continuous Improvement Process
- Category: Quality Control
- Category: Product Improvement
- Category: Quality Management Systems
- Category: Quality Assessment
- Category: Quality Improvement
- Category: Quality Monitoring
- Category: Quality Management
- Category: Process Improvement
- Category: Statistical Process Controls
