Introduction to Customer Service
Completed by Ірина Мітасьова
August 5, 2024
18 hours (approximately)
Ірина Мітасьова's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: De-escalation Techniques
- Category: Non-Verbal Communication
- Category: Customer Service
- Category: Ability To Meet Deadlines
- Category: Call Center Experience
- Category: Problem Solving
- Category: Communication
- Category: Transaction Processing
- Category: Greeting Customers
- Category: Retail Sales
- Category: Retail Store Operations
- Category: Conflict Management

