If you like assisting customers with inquiries, solving problems, and communicating effectively this role is for you.
A Customer Service Representative addresses customer inquiries, resolves issues, and provides support. They ensure customer satisfaction through effective communication, problem-solving, and product knowledge.
Skills you’ll need: Customer Service, Communication, Problem Solving, Empathy, Interpersonal Communications, Multitasking, Time Management, Detail Oriented


Introduction to Customer Service
Course 1 of 4

Interacting with Customers
Course 2 of 4

Call Center Customer Service
Course 3 of 4

Preparing for Your Call Center Customer Service Role
Course 4 of 4

Introduction to Customer Service
Course 1 of 4

Interacting with Customers
Course 2 of 4

Retail Customer Service
Course 3 of 4

Preparing for Your Retail Customer Service Role
Course 4 of 4

A Front End Developer enhances the visual and interactive parts of websites and apps, ensuring a seamless experience using HTML, CSS, and JavaScript.

A Front End Developer enhances the visual and interactive parts of websites and apps, ensuring a seamless experience using HTML, CSS, and JavaScript.
If you like: designing websites and applications, coding in html/css/javascript, making sites user-friendly.
This role has a $139,136 median salary ¹.$139,136 median salary ¹
This role has approximately 10,588 jobs available ¹.10,588 jobs available ¹

A Bookkeeper records transactions, maintains ledgers, and prepares reports, ensuring accuracy and compliance using tools like QuickBooks or Xero.

A Bookkeeper records transactions, maintains ledgers, and prepares reports, ensuring accuracy and compliance using tools like QuickBooks or Xero.
If you like: managing financial records, attention to detail, working with numbers.
This role has a $51,072 median salary ¹.$51,072 median salary ¹
This role has approximately 229,113 jobs available ¹.229,113 jobs available ¹

A Business Analyst analyzes data and processes to identify business needs, providing insights to optimize operations and support strategic decisions.

A Business Analyst analyzes data and processes to identify business needs, providing insights to optimize operations and support strategic decisions.
If you like: analyzing data to improve business processes, solving organizational problems, creating reports.
This role has a $100,736 median salary ¹.$100,736 median salary ¹
This role has approximately 113,262 jobs available ¹.113,262 jobs available ¹

A Sales Operations Specialist optimizes sales processes, analyzes data, and manages CRM systems, forecasting, and reporting to enhance efficiency.

A Sales Operations Specialist optimizes sales processes, analyzes data, and manages CRM systems, forecasting, and reporting to enhance efficiency.
If you like: analyzing sales data, supporting sales teams, optimizing sales processes.
This role has a $63,360 median salary ¹.$63,360 median salary ¹
This role has approximately 17,151 jobs available ¹.17,151 jobs available ¹
¹ Median salary, job opening, and degree data are sourced from Lightcast™ Job Postings Report. Content Creator, Machine Learning Engineer and Salesforce Development Representative (1/1/2024 - 12/31/2024) All other job roles (7/1/2025 - 7/1/2026)