Sales Development Representative
If you like identifying potential customers, generating leads, and reaching out to prospects this role is for you.
A Sales Development Representative generates and qualifies leads, identifying potential clients to drive sales growth. They use CRM tools to manage prospects and support sales strategies.
Skills you’ll need: Sales Operations, Customer Service, Communication, Negotiation, Selling Techniques, Customer Relationship Management, Sales Prospecting, Self-Motivation
Recommended credentials
Groundwork for Success in Sales Development
Course 1 of 5
Foundations for Interviewing with Confidence
Course 2 of 5
Conversational Selling Playbook for SDRs
Course 3 of 5
Boosting Productivity through the Tech Stack
Course 4 of 5
Practical Guide to Navigating Professional Relationships
Course 5 of 5
What Does IT Sales Entail?
Course 1 of 3
Setting Up Your Sale
Course 2 of 3
Selling with Confidence
Course 3 of 3
What brings you to Coursera today?
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Credentials
¹ Median salary, job opening, and degree data are sourced from Lightcast™ Job Postings Report. Content Creator, Machine Learning Engineer and Salesforce Development Representative (1/1/2024 - 12/31/2024) All other job roles (7/1/2025 - 7/1/2026)