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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    UX (User Experience) Capstone

    Skills you'll gain: User Experience Design, User Research, Design Research, Usability Testing, Prototyping, Design, User Centered Design, Technical Communication, Wireframing, Storyboarding, Persona Development, Requirements Analysis, Adobe Photoshop

    4.7
    Rating, 4.7 out of 5 stars
    ·
    87 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    The Need for Systems Engineering

    Skills you'll gain: Systems Engineering, Model Based Systems Engineering, Test Engineering, Systems Thinking, Product Lifecycle Management, Engineering Management, Risk Management Framework, Engineering Design Process, System Requirements, Verification And Validation, Requirements Analysis

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    83 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Preparing for AI-900: Microsoft Azure AI Fundamentals exam

    Skills you'll gain: Computer Vision, Natural Language Processing, Microsoft Azure, No-Code Development, Predictive Modeling, Artificial Intelligence, Cloud Computing, Technology Strategies, Machine Learning, Test Planning, Data Science

    4.7
    Rating, 4.7 out of 5 stars
    ·
    190 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    BIM Coordination

    Skills you'll gain: Design Reviews, Autodesk Revit, Building Information Modeling, Visualization (Computer Graphics), Augmented and Virtual Reality (AR/VR), Engineering Analysis, Architectural Engineering, Coordination, Autodesk, Structural Engineering, Construction Management, Construction, Technical Standard

    4.7
    Rating, 4.7 out of 5 stars
    ·
    33 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Taxation of Business Entities I: Corporations

    Skills you'll gain: Corporate Tax, Tax Compliance, Income Tax, Tax Management, Liquidation, Tax Laws, Tax, Corporate Accounting, Tax Planning, Mergers & Acquisitions, Capital Expenditure, Organizational Structure, Depreciation, Business Analysis

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    248 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    E

    Edureka

    Advanced Microsoft Power BI

    Skills you'll gain: Data Transformation, Machine Learning Methods

    4.5
    Rating, 4.5 out of 5 stars
    ·
    92 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Dartmouth College

    The Engineering of Structures Around Us

    Skills you'll gain: Structural Analysis, Structural Engineering, Building Design, Civil Engineering, Vibrations, Architectural Engineering, Mechanical Engineering, Construction, SketchUp (3D Modeling Software), Mechanics, Engineering Analysis, Engineering Calculations, Mathematical Modeling, Prototyping, Engineering Design Process, Experimentation, Materials science, 3D Modeling

    4.8
    Rating, 4.8 out of 5 stars
    ·
    172 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Data Analytics in the Public Sector with R

    Skills you'll gain: Data Visualization, Exploratory Data Analysis, Plot (Graphics), Statistical Analysis, Data Presentation, Ggplot2, Program Evaluation, Policy Analysis, Surveys, Data Ethics, R (Software), Data Analysis, Tidyverse (R Package), Statistical Visualization, R Programming, Statistical Methods, Public Policies, Data Visualization Software, Case Studies, Political Sciences

    4.7
    Rating, 4.7 out of 5 stars
    ·
    90 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    E

    Edureka

    Fundamentals of Data Governance

    Skills you'll gain: Data Governance, Governance, Data Management, Regulatory Compliance, General Data Protection Regulation (GDPR), Data Architecture, Compliance Management, Data Strategy, Regulatory Requirements, Data Security, Metadata Management, Information Management, Data Integrity, Data Sharing, Data Quality, Cloud Services, Data Access, Cloud Security, Cloud Computing, Risk Management

    4.2
    Rating, 4.2 out of 5 stars
    ·
    52 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenerativeAI for Customer Success

    Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, Customer experience improvement, AI Personalization, Customer Engagement, Client Support, Personalized Service, LLM Application, Business Process Automation, Business Ethics, Information Privacy, Systems Integration

    4.3
    Rating, 4.3 out of 5 stars
    ·
    38 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Financial Forecasting and Reporting

    Skills you'll gain: Sustainability Reporting, Financial Analysis, Financial Statement Analysis, Environmental Social And Corporate Governance (ESG), Budgeting, Cost Benefit Analysis, Risk Management, Income Statement, Cost Estimation, Balance Sheet, Financial Reporting, Financial Forecasting, Financial Management, Cash Flows, Financial Market

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    75 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Toronto

    App Design and Development for iOS

    Skills you'll gain: Apple iOS, Swift Programming, Apple Xcode, Mobile Development, Application Design, Application Development, User Interface (UI), Interaction Design, Animations, Computer Graphics, Persistence, Network Model, Data Storage

    4.1
    Rating, 4.1 out of 5 stars
    ·
    269 reviews

    Mixed · Course · 1 - 3 Months

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In summary, here are 10 of our most popular technical support courses

  • UX (User Experience) Capstone: University of Michigan
  • The Need for Systems Engineering: University of Colorado Boulder
  • Preparing for AI-900: Microsoft Azure AI Fundamentals exam: Microsoft
  • BIM Coordination: L&T EduTech
  • Taxation of Business Entities I: Corporations: University of Illinois Urbana-Champaign
  • Advanced Microsoft Power BI: Edureka
  • The Engineering of Structures Around Us: Dartmouth College
  • Data Analytics in the Public Sector with R: University of Michigan
  • Fundamentals of Data Governance: Edureka
  • GenerativeAI for Customer Success: Coursera

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