Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.

Rice University
Skills you'll gain: Conflict Management, Professional Networking, Meeting Facilitation, Relationship Management, Relationship Building, Communication, Mentorship, Active Listening, People Management, Constructive Feedback, Influencing, Coaching, Stakeholder Management, Leadership
Advanced · Course · 1 - 3 Months

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Relationship Building, Customer Inquiries, Teamwork, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Starweaver
Skills you'll gain: Team Management, Team Leadership, Team Building, Teamwork, Team Motivation, People Management, Leadership and Management, Conflict Management, Leadership, Collaboration, Trustworthiness, Diversity and Inclusion, Talent Recruitment, Employee Engagement, Performance Appraisal, Constructive Feedback, Communication Strategies, Communication
Beginner · Course · 1 - 4 Weeks

Università Bocconi
Skills you'll gain: Conflict Management, Team Motivation, Intercultural Competence, Professional Networking, Organizational Leadership, Cultural Diversity, Cultural Sensitivity, Cross-Functional Team Leadership, Communication, Leadership, Team Management, Ethical Standards And Conduct, Decision Making
Mixed · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Software Development Life Cycle, Cloud-Native Computing, Software Architecture, Hibernate (Java), Database Design, Responsive Web Design, Docker (Software), Containerization, Git (Version Control System), GitHub, Object Oriented Programming (OOP), Microservices, CI/CD, Restful API, Java Programming, Engineering Software, Version Control, Database Management, Software Design
Beginner · Professional Certificate · 3 - 6 Months

LearnKartS
Skills you'll gain: Project Closure, Project Management, Stakeholder Management, Project Management Life Cycle, Project Coordination, Risk Management, Conflict Management, Resource Management, Stakeholder Analysis, Change Management, Risk Analysis, Agile Methodology
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Request for Proposal, Conflict Management, Presentations, Technical Communication, Storytelling, Persuasive Communication, Communication Strategies, Organizational Strategy, Non-Verbal Communication, Proposal Writing, Business Communication, Team Building, Interpersonal Communications, Intercultural Competence, Verbal Communication Skills, Target Audience, Team Management, Business Writing, Strategic Communication, Strategic Thinking
Intermediate · Specialization · 3 - 6 Months

Case Western Reserve University
Skills you'll gain: Coaching, Negotiation, Emotional Intelligence, Empathy, Leadership Development, Initiative and Leadership, Compassion, Leadership, Organizational Change, Organizational Leadership, Organizational Development, Culture Transformation, Team Leadership, People Development, Influencing, Strategic Leadership, Active Listening, Case Studies, Personal Development, Professional Development
Intermediate · Specialization · 3 - 6 Months
Skills you'll gain: Medical Terminology, Revenue Cycle Management, Healthcare Ethics, Medical Billing, Medical Billing and Coding, Conflict Management, Patient Communication, Anatomy, Pathology, Medical Coding, Cultural Responsiveness, Patient-centered Care, Electronic Medical Record, Professionalism, Health Care Procedure and Regulation, Health Information Management and Medical Records, Professional Development, Medical Records, Physiology, Payment Processing
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Workplace Bullying Intervention, Rapport Building, Conflict Management, Relationship Building, Tactfulness, Social Skills, Workplace inclusivity, Interpersonal Communications, Professionalism, Empathy, Culture Transformation, Emotional Intelligence, Constructive Feedback, Advocacy, Diversity and Inclusion, Accountability, Cultural Sensitivity
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Marketing Materials, Marketing Collateral, Marketing Design, Canva (Software), Cross-Channel Marketing, Promotional Materials, Brochures, Graphic Design, Digital Design, Typography, Web Design and Development, Branding, Digital Advertising
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Negotiation, Contract Negotiation, Arbitration, Mediation, Communication, Conflict Management, Persuasive Communication, Planning, Contract Management, Decision Making, Business Ethics
Mixed · Course · 1 - 3 Months