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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    The Nature of Data and Relational Database Design

    Skills you'll gain: Decision Support Systems, Database Design, Relational Databases, Database Management, Database Management Systems, SQL, Descriptive Statistics, Data Literacy, Statistics, Statistical Analysis, Business Intelligence, Microsoft Excel, Extract, Transform, Load, Data-Driven Decision-Making, Business Analytics, Data Manipulation, Data Science

    4.5
    Rating, 4.5 out of 5 stars
    ·
    102 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Automated Report Generation with Generative AI

    Skills you'll gain: Report Writing, Digital Transformation, AI Personalization, Automation, Generative AI, Business Reporting, Business Process Automation, Operational Efficiency, Artificial Intelligence, Data Collection, Data Analysis

    4.1
    Rating, 4.1 out of 5 stars
    ·
    42 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    Infosec

    Operating System Foundations

    Skills you'll gain: Penetration Testing, Linux Commands, Command-Line Interface, Linux, Cybersecurity, Operating System Administration, Operating Systems, Windows PowerShell, Unix Commands, Microsoft Windows, Computer Systems, Mac OS

    4.6
    Rating, 4.6 out of 5 stars
    ·
    94 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Building Intelligent Troubleshooting Agents

    Skills you'll gain: Large Language Modeling, Natural Language Processing, LLM Application, Generative AI Agents, Prompt Engineering, Test Case, Agentic systems, Artificial Intelligence and Machine Learning (AI/ML), Performance Testing, Debugging, Applied Machine Learning, Artificial Intelligence, Machine Learning Algorithms, Decision Support Systems, Performance Tuning

    4.2
    Rating, 4.2 out of 5 stars
    ·
    15 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Cloudera

    Managing Big Data in Clusters and Cloud Storage

    Skills you'll gain: Apache Hive, Database Management, SQL, Big Data, Databases, Data Management, Amazon S3, Apache Hadoop, Data Storage, Cloud Storage, Performance Tuning, File Systems, Command-Line Interface

    4.7
    Rating, 4.7 out of 5 stars
    ·
    297 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Cloud Computing Applications, Part 2: Big Data and Applications in the Cloud

    Skills you'll gain: Big Data, Apache Spark, Data Storage Technologies, Apache Hadoop, Distributed Computing, Data Storage, Data Processing, NoSQL, Apache Kafka, Cloud Computing, Real Time Data, Databases, Analytics, Deep Learning, Scalability, Machine Learning Algorithms, Graph Theory, Machine Learning, Live Streaming

    4.3
    Rating, 4.3 out of 5 stars
    ·
    342 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    B

    Banco Interamericano de Desarrollo

    Decision Making and Governance of Natural Disaster Risk

    Skills you'll gain: Feasibility Studies, Risk Management, Project Risk Management, Risk Analysis, Business Risk Management, Governance, Cost Benefit Analysis, Investment Management, Prioritization, Quantitative Research, Decision Making, Public Policies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    95 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Fire Hydrant System

    Skills you'll gain: Schematic Diagrams, Blueprint Reading, Process Flow Diagrams, Hydraulics, Building Codes, Engineering Drawings, Safety Standards, Structural Analysis, Design Specifications, Engineering Calculations, Technical Standard

    4.8
    Rating, 4.8 out of 5 stars
    ·
    11 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    L

    Lund University

    Urban Climate Governance: Towards 1.5° Celsius Alignment

    Skills you'll gain: Climate Change Mitigation, Climate Change Adaptation, Environment, Environmental Engineering and Restoration, Sustainable Development, Energy and Utilities, Sustainable Architecture, Scientific Methods, Sustainable Technologies, Policty Analysis, Research, and Development, Transportation Operations, Environmental Policy, Governance

    5
    Rating, 5 out of 5 stars
    ·
    17 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Get Started with Microsoft Teams

    Skills you'll gain: Microsoft Teams, Microsoft 365, Document Management, File Management, Collaborative Software, Team Management, Virtual Teams, Calendar Management, Microsoft Excel, Setting Appointments, People Management, Project Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    53 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    J

    Johns Hopkins University

    Documentation and Usability for Cancer Informatics

    Skills you'll gain: Usability, User Experience Design, User Centered Design, Usability Testing, Technical Documentation, Bioinformatics, End User Training and Support, Clinical Informatics, Technical Writing, Product Development, Writing

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    D

    Dartmouth College

    Linux Basics: The Command Line Interface - 6

    Skills you'll gain: Command-Line Interface, Linux Commands, Linux, Embedded Systems, Linux Servers, Computer Engineering, File Systems, Unix, Operating Systems, C (Programming Language), Computer Programming, Open Source Technology

    4.6
    Rating, 4.6 out of 5 stars
    ·
    33 reviews

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular technical support courses

  • The Nature of Data and Relational Database Design: University of California, Irvine
  • Automated Report Generation with Generative AI: Coursera
  • Operating System Foundations: Infosec
  • Building Intelligent Troubleshooting Agents: Microsoft
  • Managing Big Data in Clusters and Cloud Storage: Cloudera
  • Cloud Computing Applications, Part 2: Big Data and Applications in the Cloud: University of Illinois Urbana-Champaign
  • Decision Making and Governance of Natural Disaster Risk: Banco Interamericano de Desarrollo
  • Fire Hydrant System: L&T EduTech
  • Urban Climate Governance: Towards 1.5° Celsius Alignment: Lund University
  • Get Started with Microsoft Teams : Coursera

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