Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of California, Irvine
Skills you'll gain: Decision Support Systems, Database Design, Relational Databases, Database Management, Database Management Systems, SQL, Descriptive Statistics, Data Literacy, Statistics, Statistical Analysis, Business Intelligence, Microsoft Excel, Extract, Transform, Load, Data-Driven Decision-Making, Business Analytics, Data Manipulation, Data Science
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Report Writing, Digital Transformation, AI Personalization, Automation, Generative AI, Business Reporting, Business Process Automation, Operational Efficiency, Artificial Intelligence, Data Collection, Data Analysis
Beginner · Course · 1 - 4 Weeks

Infosec
Skills you'll gain: Penetration Testing, Linux Commands, Command-Line Interface, Linux, Cybersecurity, Operating System Administration, Operating Systems, Windows PowerShell, Unix Commands, Microsoft Windows, Computer Systems, Mac OS
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Large Language Modeling, Natural Language Processing, LLM Application, Generative AI Agents, Prompt Engineering, Test Case, Agentic systems, Artificial Intelligence and Machine Learning (AI/ML), Performance Testing, Debugging, Applied Machine Learning, Artificial Intelligence, Machine Learning Algorithms, Decision Support Systems, Performance Tuning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Apache Hive, Database Management, SQL, Big Data, Databases, Data Management, Amazon S3, Apache Hadoop, Data Storage, Cloud Storage, Performance Tuning, File Systems, Command-Line Interface
Beginner · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Big Data, Apache Spark, Data Storage Technologies, Apache Hadoop, Distributed Computing, Data Storage, Data Processing, NoSQL, Apache Kafka, Cloud Computing, Real Time Data, Databases, Analytics, Deep Learning, Scalability, Machine Learning Algorithms, Graph Theory, Machine Learning, Live Streaming
Mixed · Course · 1 - 3 Months

Banco Interamericano de Desarrollo
Skills you'll gain: Feasibility Studies, Risk Management, Project Risk Management, Risk Analysis, Business Risk Management, Governance, Cost Benefit Analysis, Investment Management, Prioritization, Quantitative Research, Decision Making, Public Policies
Advanced · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Schematic Diagrams, Blueprint Reading, Process Flow Diagrams, Hydraulics, Building Codes, Engineering Drawings, Safety Standards, Structural Analysis, Design Specifications, Engineering Calculations, Technical Standard
Intermediate · Course · 1 - 4 Weeks

Lund University
Skills you'll gain: Climate Change Mitigation, Climate Change Adaptation, Environment, Environmental Engineering and Restoration, Sustainable Development, Energy and Utilities, Sustainable Architecture, Scientific Methods, Sustainable Technologies, Policty Analysis, Research, and Development, Transportation Operations, Environmental Policy, Governance
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Microsoft Teams, Microsoft 365, Document Management, File Management, Collaborative Software, Team Management, Virtual Teams, Calendar Management, Microsoft Excel, Setting Appointments, People Management, Project Management
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Usability, User Experience Design, User Centered Design, Usability Testing, Technical Documentation, Bioinformatics, End User Training and Support, Clinical Informatics, Technical Writing, Product Development, Writing
Intermediate · Course · 1 - 3 Months

Dartmouth College
Skills you'll gain: Command-Line Interface, Linux Commands, Linux, Embedded Systems, Linux Servers, Computer Engineering, File Systems, Unix, Operating Systems, C (Programming Language), Computer Programming, Open Source Technology
Beginner · Course · 1 - 3 Months