Skills you'll gain: Customer Retention, Customer Insights, Customer experience strategy (CX), Customer Relationship Management, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation, Strategic Marketing, Consumer Behaviour

Skills you'll gain: Product Support, Help Desk Support, Cloud Management, Technical Support, Service Level, Technical Communication, Cloud Services, Issue Tracking, Data Loss Prevention

Skills you'll gain: Business Ethics, Ethical Standards And Conduct, Engineering Management, Ancient History, Human Development, Cultural Diversity, Technology Strategies, Business Leadership, Anthropology, Social Sciences, Artificial Intelligence, Leadership

Skills you'll gain: Microsoft Copilot, Prompt Engineering, Customer Insights, Sales Strategy, Customer Analysis, Competitive Analysis, Sales Pipelines, Microsoft 365, Persona Development, Data Cleansing, Sales Management, Data Quality, Sales, Anomaly Detection, Customer Relationship Management (CRM) Software, Data Ethics, Generative AI, Marketing Design, Marketing Automation, Customer experience improvement

Skills you'll gain: Product Support, End User Training and Support, Help Desk Support, Technical Support, Technical Support and Services, Service Level, Cloud Services, Cloud Solutions, Issue Tracking, Technical Communication, Information Privacy, Personally Identifiable Information

Skills you'll gain: Medical Devices, Healthcare Ethics, Health Technology, Internet Of Things, Patient Safety, Healthcare Industry Knowledge, Telehealth, Vulnerability, Medical Privacy, Regulatory Compliance, Law, Regulation, and Compliance, Patient Advocacy, Security Awareness, Cybersecurity, Data Security

Skills you'll gain: Feature Engineering, Exploratory Data Analysis, PySpark, Application Deployment, Data Analysis, Apache Spark, Predictive Modeling, Data Processing, Machine Learning Methods, Customer Analysis, Decision Tree Learning, Data Cleansing, Machine Learning, Predictive Analytics

Skills you'll gain: Customer Insights, Customer Analysis, Employee Surveys, User Feedback, Customer experience improvement, Market Research, Branding, Advertising, Public Relations

Skills you'll gain: Generative AI, Responsible AI, Risk Management, AI Product Strategy, Artificial Intelligence, LLM Application, Customer Service, Customer experience improvement, Automation, Digital Transformation

Skills you'll gain: AI Personalization, Sales Enablement, Customer Data Management, Customer experience improvement, Predictive Analytics, AI Product Strategy, Customer Insights, Customer Engagement, Advanced Analytics, Large Language Modeling, Fraud detection, Self Service Technologies, Artificial Intelligence, Data Integration, Change Management

Skills you'll gain: Customer Insights, Microsoft Copilot, Customer Analysis, Persona Development, Marketing Analytics, Marketing, Marketing Strategies, Report Writing, Search Engine Marketing, Generative AI Agents, Target Audience, Prompt Engineering, Search Engine Optimization, Social Media Marketing, Data Import/Export

Skills you'll gain: Survey Creation, User Feedback, Customer experience improvement, Customer Insights, User Accounts, Marketing, Business