Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Bash (Scripting Language), Operating Systems, File Systems, Linux Commands, Linux, SQL, Unix, Database Management, Command-Line Interface, Relational Databases, Authorization (Computing), Authentications, User Accounts
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Bootstrap (Front-End Framework), Software Development Life Cycle, Cloud-Native Computing, Software Architecture, Browser Compatibility, React Redux, Cloud Applications, Responsive Web Design, NoSQL, Git (Version Control System), GitHub, Webpack, Application Development, MongoDB, Agile Methodology, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), HTML and CSS, User Experience Design, Engineering Software
Beginner · Professional Certificate · 3 - 6 Months
Skills you'll gain: Operating System Administration, Package and Software Management, IT Infrastructure, Network Troubleshooting, Systems Administration, Computer Networking, Infrastructure Security, Encryption, Desktop Support, Network Security, Routing Protocols, TCP/IP, Cybersecurity, Lightweight Directory Access Protocols, Technical Support, Network Protocols, Computer Hardware, Cloud Computing, Customer Service, Debugging
Beginner · Professional Certificate · 3 - 6 Months

Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
Intermediate · Specialization · 1 - 3 Months

University of Arizona
Skills you'll gain: Physics, Engineering, Scientific, and Technical Instruments, Ancient History, Chemistry, General Science and Research, Global Positioning Systems, Scientific Methods, Scientific Visualization, Research, Simulations
Beginner · Course · 1 - 3 Months

Università Bocconi
Skills you'll gain: Private Equity, Business Valuation, Entrepreneurial Finance, Mergers & Acquisitions, Investments, Financial Management, Legal Risk, Financial Modeling, Tax Laws, Entrepreneurship, Due Diligence, Negotiation
Build toward a degree
Mixed · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Blockchain, Emerging Technologies, FinTech, Market Dynamics, Digital Assets, Cryptography, Technical Analysis, Business Solutions, Business Analysis, Payment Systems, Algorithms, Distributed Computing
Beginner · Course · 1 - 4 Weeks

UNSW Sydney (The University of New South Wales)
Skills you'll gain: Teaching, Education Software and Technology, Planning, End User Training and Support, Technical Communication, Quality Assurance, Innovation, Digital Transformation, Emerging Technologies, Digital Communications
Beginner · Course · 1 - 3 Months

Meta
Skills you'll gain: React Native, Jest (JavaScript Testing Framework), Version Control, UI/UX Research, Usability Testing, Unix Commands, Restful API, Git (Version Control System), Persona (User Experience), GitHub, Interaction Design, User Experience Design, SQL, User Interface and User Experience (UI/UX) Design, User Interface (UI), User Experience, Mobile Development, React.js, Web Development Tools, Javascript
Beginner · Specialization · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Generative AI, Large Language Modeling, Prompt Engineering, PyTorch (Machine Learning Library), Python Programming, Applied Machine Learning, Scalability, Natural Language Processing, Responsible AI, Machine Learning, Reinforcement Learning, Performance Tuning
Intermediate · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: Applied Behavior Analysis, Behavior Management, Positive Behavior Support, Parent Communication, Mental Health Diseases and Disorders, Child Development, Problem Solving
Beginner · Course · 1 - 4 Weeks

SkillUp
Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Jupyter, Multimodal Prompts, Health Systems, Health Information Management, Decision Support Systems, Data Analysis
Intermediate · Course · 1 - 4 Weeks