Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Business Research, Copywriting, Ideation, Productivity Software, AI Enablement, Marketing Materials, Writing and Editing, Project Implementation, Creative Design, Generative AI, Market Research, Data Analysis Software, Marketing, Product Marketing, Financial Data, Packaging and Labeling, Financial Analysis
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Containerization, Docker (Software), Application Deployment, Amazon Elastic Compute Cloud, Amazon Web Services, Application Lifecycle Management, Amazon CloudWatch, Devops Tools, Microservices, Continuous Monitoring, System Monitoring, AWS Identity and Access Management (IAM), Scalability
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Continuous Integration, Sprint Planning, Process Improvement, GitLab, Backlogs, Agile Product Development, Unit Testing, DevSecOps, Scalability, Performance Metric, Integration Testing, Software Development, Organizational Change, Project Management, User Story, Git (Version Control System), Key Performance Indicators (KPIs), Business Reporting, Application Deployment, Application Security
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Change Management, Organizational Change, Culture Transformation, Business Transformation, Overcoming Obstacles, Organizational Leadership, Organizational Structure, Goal Setting, Adaptability, Leadership, Leadership Development, Lifelong Learning, Employee Engagement
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Blockchain, Key Management, Cryptography, Application Security, Encryption, Secure Coding, Data Security, Public Key Cryptography Standards (PKCS), Security Testing, Vulnerability Management, Vulnerability Assessments, Code Review
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Benchmarking, Search Engine Optimization, Content Performance Analysis, Keyword Research, Marketing Analytics, Key Performance Indicators (KPIs), Performance Analysis, Web Analytics and SEO, Performance Measurement, Content Strategy, Performance Improvement, Driving engagement, Trend Analysis, Customer Insights
Beginner · Course · 1 - 4 Weeks

University of Lausanne
Skills you'll gain: Health Policy, Geographic Information Systems, Public Health, Case Studies, Health Systems, Spatial Analysis, Systems Thinking, Social Determinants Of Health, Sustainable Development, Environmental Issue, Data Management, Emerging Technologies
Beginner · Course · 1 - 3 Months
Skills you'll gain: Responsible AI, Data Ethics, Medical Privacy, Generative AI, Generative AI Agents, Clinical Informatics, Patient-centered Care, Health Insurance Portability And Accountability Act (HIPAA) Compliance, AI Workflows, Health Information Management, Regulatory Compliance, Patient Flow, Healthcare Industry Knowledge, Health Informatics, Artificial Intelligence, Healthcare Ethics, Health Care Procedure and Regulation, Health Care, Innovation, System Implementation
Intermediate · Course · 1 - 4 Weeks

Universidades Anáhuac
Skills you'll gain: Technology Strategies, Customer experience improvement, Leadership, Strategic Leadership, Business Transformation, Innovation, Self Service Technologies, AI Enablement, Digital Transformation, Insurance, Data Ethics, Change Management, Customer Service, AI Personalization, Automation, AI Security, Operational Efficiency
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Dataflow, Data Pipelines, Extract, Transform, Load, Apache Airflow, Apache Spark, Workflow Management, Data Warehousing, Data Processing, Google Cloud Platform, PySpark, Data Integration, Data Lakes, Data Quality, Serverless Computing
Intermediate · Course · 1 - 3 Months
Kennesaw State University
Skills you'll gain: Marketing, Marketing Channel, Social Media Marketing, Marketing Strategies, Marketing Effectiveness, Content Marketing, Consumer Behaviour, Digital Marketing, Advertising, Social Media, Social Media Strategy, Branding, Digital Media Strategy, Digital Advertising
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience improvement, User Feedback, Dashboard, Customer Insights, Microsoft 365, Data Sharing, Business Communication
Beginner · Guided Project · Less Than 2 Hours