Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication

Skills you'll gain: Generative AI, Google Cloud Platform, Machine Learning, Natural Language Processing

Skills you'll gain: Marketing Effectiveness, Marketing Analytics, Key Performance Indicators (KPIs), Marketing, Return On Investment, Digital Marketing, Marketing Strategy and Techniques, Consumer Behaviour, Branding, Customer Engagement, Advertising, Brand Management, Strategic Partnership, Sales Process, Price Negotiation, Data Analysis, Stakeholder Management, Public Relations, Emotional Intelligence, Creative Thinking

Skills you'll gain: Analytics, Advanced Analytics, Google Cloud Platform, Model Evaluation, Big Data, Predictive Analytics, Applied Machine Learning, Data Analysis, Predictive Modeling, Data-Driven Decision-Making

Skills you'll gain: Anthropic Claude, Prompt Engineering, Multimodal Prompts, Tool Calling, LLM Application, Responsible AI, Agentic Workflows, Human Computer Interaction, Artificial Intelligence, AI Workflows

Skills you'll gain: Requirements Management, Solution Design, Business Analysis, Requirements Elicitation, Stakeholder Management, Business Requirements, Stakeholder Analysis, Strategic Planning, Business Strategies, Systems Analysis, Business Process, Business Process Management, Business Intelligence, Risk Analysis, Agile Methodology, Performance Measurement

Skills you'll gain: Global Marketing, Cultural Sensitivity, Customer Engagement, Revenue Management, Customer experience improvement, Augmented and Virtual Reality (AR/VR), Marketing Strategy and Techniques, Personalized Service, Brand Management, Price Negotiation, Customer Relationship Management, Business Modeling, Innovation, Content Strategy, User Experience Design, Digital Transformation, Data-Driven Decision-Making, Business Management, Artificial Intelligence, Metadata Management

Skills you'll gain: Responsible AI, Law, Regulation, and Compliance, Oral Expression, Data Ethics, Artificial Intelligence, Research, Regulation and Legal Compliance, Scientific Methods, General Data Protection Regulation (GDPR), Ethical Standards And Conduct, Research Methodologies, Computational Logic, Governance

Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, LLM Application, LangChain, Large Language Modeling, Vector Databases, Model Deployment, OpenAI API, Hugging Face, Scalability, Embeddings, Generative AI, Data Integration, Data Science, Machine Learning

Skills you'll gain: Probability Distribution, Probability & Statistics, Regression Analysis, Predictive Modeling, Predictive Analytics, Data Science, Probability, Statistical Modeling, Bayesian Statistics, Data Analysis, Statistical Methods, Statistical Programming, Logistic Regression, Statistical Analysis, Applied Mathematics, Machine Learning, Python Programming, Algorithms

Skills you'll gain: Predictive Modeling, Predictive Analytics, Statistical Methods, Data Analysis, Applied Machine Learning, Business Analytics, Statistical Analysis, Machine Learning, Scikit Learn (Machine Learning Library), Machine Learning Algorithms, Data Preprocessing, Big Data, Python Programming, Data Manipulation, Pandas (Python Package), Logistic Regression, NumPy

Skills you'll gain: Marketing Analytics, Responsible AI, Persona Development, A/B Testing