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CRM Courses

CRM courses can help you learn customer segmentation, sales pipeline management, data analysis, and effective communication strategies. You can build skills in relationship building, customer retention techniques, and leveraging feedback to enhance service offerings. Many courses introduce tools like Salesforce, HubSpot, and Zoho, showing how to use these platforms for tracking customer interactions, automating marketing efforts, and analyzing sales performance.


Popular CRM Courses and Certifications


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    Creo Incubator

    Entrepreneurship: Scaling & GTM Growth Strategy

    Skills you'll gain: Go To Market Strategy, Competitive Analysis, Growth Strategies, Product Development, Market Opportunities, User Experience, Market Analysis, Sales Strategy, Brand Strategy, Marketing Strategies, Product Marketing, Entrepreneurship, Business Strategy, Product Management, Market Research, Key Performance Indicators (KPIs)

    Intermediate · Course · 1 - 3 Months

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    Creo Incubator

    Effective Communication for Leaders

    Skills you'll gain: Active Listening, Non-Verbal Communication, Constructive Feedback, Communication Strategies, Communication, Interpersonal Communications, Business Communication, Team Leadership, Organizational Leadership, Cultural Sensitivity, Stakeholder Communications, Leadership and Management, Leadership, Business Leadership, Leadership Development, Empathy, Adaptability

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    U

    University of Maryland, College Park

    Construction Management Fundamentals

    Skills you'll gain: Construction Management, Project Controls, Project Risk Management, Construction Estimating, Project Schedules, Construction Engineering, Cost Management, Sustainable Architecture, Change Control, Project Management, Contract Management, Timelines, Occupational Safety And Health, Engineering Management, Scheduling, Project Coordination, Sustainable Technologies, Construction Accounting, Project Implementation, Leadership Development

    4.8
    Rating, 4.8 out of 5 stars
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    111 reviews

    Beginner · Specialization · 3 - 6 Months

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    Coursera

    What is Product Lifecycle Management?

    Skills you'll gain: Product Lifecycle Management, Product Planning, Product Strategy, Product Management, AI Product Strategy, Product Improvement, Strategic Planning, Business Strategy, Technology Strategies, Innovation, Project Implementation, Change Management, Competitive Analysis

    4.4
    Rating, 4.4 out of 5 stars
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    28 reviews

    Beginner · Course · 1 - 4 Weeks

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    Macquarie University

    Influencing: Storytelling, Change Management and Governance

    Skills you'll gain: Risk Management Framework, Persuasive Communication, Storytelling, Influencing, Governance, Risk Management, Change Management, Organizational Change, Communication, Conflict Management, Leadership, Business Transformation, Risk Analysis, Negotiation, Operational Risk, Business Risk Management, Risk Mitigation, Intercultural Competence, Stakeholder Management, Process Management

    4.7
    Rating, 4.7 out of 5 stars
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    4.6K reviews

    Beginner · Specialization · 3 - 6 Months

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    U

    University of Illinois Urbana-Champaign

    Empathy and Data in Risk Management

    Skills you'll gain: Risk Management, Enterprise Risk Management (ERM), Risk Analysis, Risk Control, Cyber Risk, Persuasive Communication, Tableau Software, Data Visualization, Data Visualization Software, Data Literacy, Cybersecurity, Empathy, Diversity Equity and Inclusion Initiatives, Communication, Heat Maps, Stakeholder Analysis, Algorithms

    Build toward a degree

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Agile Scrum Master Certification Exam Prep (CSM)

    Skills you'll gain: Team Building, Agile Project Management, Sprint Planning, Agile Software Development, Backlogs, Team Management, Agile Methodology, Sprint Retrospectives, Project Risk Management, Project Management, Meeting Facilitation, Stakeholder Engagement, Continuous Improvement Process

    Intermediate · Course · 1 - 3 Months

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    IE Business School

    Marketing Management Essentials: Price and Place

    Skills you'll gain: Product Lifecycle Management, Product Development, Content Marketing, Product Management, New Product Development, Product Marketing, Brand Strategy, Brand Management, Marketing Channel, Strategic Marketing, Marketing, Market Dynamics

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Tecnológico de Monterrey

    Effective Communication for Today’s Leader

    4.5
    Rating, 4.5 out of 5 stars
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    102 reviews

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Manager of Managers: Cross- Functional Leadership

    Skills you'll gain: Cross-Functional Team Leadership, Matrix Management, Cross-Functional Collaboration, Team Building, Project Management, Goal Setting, Collaboration, Leadership and Management, Leadership, Team Leadership, Organizational Leadership, Strategic Leadership, Organizational Skills, Influencing, Interpersonal Communications, Accountability, Communication

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
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    U

    University of Virginia

    Marketing Analytics

    Skills you'll gain: Marketing Analytics, Marketing Effectiveness, Marketing Strategies, Regression Analysis, Marketing Budgets, Data-Driven Decision-Making, Strategic Marketing, Brand Management, Resource Allocation, Customer Analysis, Customer Insights, Predictive Analytics, Statistical Analysis, A/B Testing, Consumer Behaviour, Return On Investment

    4.7
    Rating, 4.7 out of 5 stars
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    6.4K reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
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    Creo Incubator

    Entrepreneuriat : Croissance et Stratégie GTM

    Skills you'll gain: Go To Market Strategy, Growth Strategies, Value Propositions, Competitive Analysis, Product Development, Market Analysis, Customer Analysis, User Experience, Marketing Strategies, Target Market, Product Marketing, Data-Driven Decision-Making, Market Opportunities, Market Research, Product Management, Marketing Channel

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular crm courses

  • Entrepreneurship: Scaling & GTM Growth Strategy : Creo Incubator
  • Effective Communication for Leaders: Creo Incubator
  • Construction Management Fundamentals: University of Maryland, College Park
  • What is Product Lifecycle Management?: Coursera
  • Influencing: Storytelling, Change Management and Governance: Macquarie University
  • Empathy and Data in Risk Management: University of Illinois Urbana-Champaign
  • Agile Scrum Master Certification Exam Prep (CSM): Packt
  • Marketing Management Essentials: Price and Place: IE Business School
  • Effective Communication for Today’s Leader: Tecnológico de Monterrey
  • Manager of Managers: Cross- Functional Leadership: Coursera

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