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    • Crm
    Related topics:customer experiencebrand managementcustomer servicebusiness administrationbusiness brandingsales

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    91 results for "crm"

    • Salesforce

      Salesforce

      Salesforce Sales Operations

      Skills you'll gain: B2B Sales, Business Analysis, Cloud Computing, Cloud Platforms, Communication, Customer Relationship Management, Customer Success, Data Visualization, Databases, Digital Marketing, Entrepreneurship, Finance, Leadership and Management, Market Analysis, Market Research, Marketing, Marketing Management, Operations Management, Prospecting and Qualification, Research and Design, Sales, Spreadsheet Software, Strategy, Strategy and Operations

      4.6

      (432 reviews)

      Beginner · Professional Certificate

    • Coursera Project Network

      Coursera Project Network

      Introduction to CRM with HubSpot

      Skills you'll gain: Marketing, Leadership and Management, Customer Relationship Management, Web Development, Back-End Web Development

      4.7

      (456 reviews)

      Beginner · Guided Project

    • Salesforce

      Salesforce

      Sales and CRM Overview

      Skills you'll gain: Sales, Cloud Computing, Marketing, Cloud Platforms, Leadership and Management, Operations Management, Entrepreneurship, Market Research, Spreadsheet Software, Customer Relationship Management, Research and Design, Salesforce, Digital Marketing, Databases, Business Analysis, Finance, B2B Sales, Strategy and Operations

      4.6

      (335 reviews)

      Beginner · Course

    • Google

      Google

      Google Digital Marketing & E-commerce

      Skills you'll gain: Accounting, Advertising, Analysis, Back-End Web Development, Big Data, Business Analysis, Cloud Computing, Communication, Customer Relationship Management, Customer Success, Customer Support, Data Analysis, Data Management, Data Visualization, Digital Marketing, E-Commerce, Entrepreneurship, Finance, Financial Analysis, General Statistics, Human Computer Interaction, Human Resources, Leadership and Management, Market (Economics), Market Research, Marketing, Media Strategy & Planning, Probability & Statistics, Research and Design, Sales, Social Media, Social Media Marketing, Software As A Service, Software Engineering, Software Testing, Strategy, Strategy and Operations, Supply Chain and Logistics, User Experience, Web Development

      4.8

      (1.3k reviews)

      Beginner · Professional Certificate

    • IE Business School

      IE Business School

      Branding: The Creative Journey

      Skills you'll gain: Brand Management, Communication, Creativity, Customer Experience, Customer Relationship Management, Customer Success, Entrepreneurship, Finance, Human Computer Interaction, Influencing, Journalism, Leadership and Management, Marketing, Media Production, Media Strategy & Planning, Public Relations, Research and Design, Sales, Storytelling, Strategy and Operations, Supply Chain and Logistics, User Experience

      4.6

      (1.1k reviews)

      Beginner · Specialization

    • University of Pennsylvania

      University of Pennsylvania

      Customer Analytics

      Skills you'll gain: Regression Analysis, Data Analysis, Big Data, Marketing, Analysis, Predictive Analytics, Analytics, General Statistics, Regression, Statistical Analysis, Probability & Statistics, Customer Analysis, Data Management, Business Analysis

      4.6

      (10.9k reviews)

      Mixed · Course

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      Google

      Google

      Foundations of Digital Marketing and E-commerce

      Skills you'll gain: Strategy, Data Analysis, Marketing, Marketing Strategy, Sales, Digital Marketing, Finance, Media Market, Leadership and Management, Data Visualization, Customer Relationship Management, Customer Success, Market Research, Back-End Web Development, Analysis, Market (Economics), Social Media, Research and Design, Strategy and Operations, Entrepreneurship, Communication, E-Commerce, Search Engine Optimization, Advertising

      4.8

      (1.1k reviews)

      Beginner · Course

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      Institute of Certified Professional Managers

      Institute of Certified Professional Managers

      ICPM Certified Supervisor

      Skills you'll gain: Accounting, Business Communication, Business Process Management, Business Psychology, Communication, Conflict Management, Customer Relationship Management, Customer Success, Customer Support, Decision Making, Emotional Intelligence, Entrepreneurship, Finance, Financial Accounting, Human Resources, Leadership, Leadership Development, Leadership and Management, Marketing, Operations Management, Organizational Development, Performance Management, Planning, Problem Solving, Project Management, Recruitment, Research and Design, Sales, Strategy, Strategy and Operations, Supervision, Supply Chain and Logistics, Training

      4.8

      (415 reviews)

      Beginner · Professional Certificate

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      Fundação Instituto de Administração

      Fundação Instituto de Administração

      Inteligência Artificial Aplicada ao CRM

      Skills you'll gain: Data Management

      4.1

      (16 reviews)

      Beginner · Specialization

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      Coursera Project Network

      Coursera Project Network

      Introducción a CRM con HubSpot

      Skills you'll gain: Sales, Strategy, Marketing, Leadership and Management, Digital Marketing, Entrepreneurship, Analysis, Market (Economics), Strategy and Operations

      4.6

      (25 reviews)

      Beginner · Guided Project

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      Free

      University of London

      University of London

      Brand Management: Aligning Business, Brand and Behaviour

      Skills you'll gain: Corporate Accouting, Marketing, Employment, Sales, Customer Success, Customer Relationship Management, Finance, Brand Management, Strategy and Operations, Experience, Leadership and Management, Stock, Brand

      4.9

      (5.7k reviews)

      Beginner · Course

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      Free

      Università Bocconi

      Università Bocconi

      Arts and Heritage Management

      Skills you'll gain: Organizational Development, Marketing, Strategy, Art, Sales, Brand Management, Leadership and Management, Digital Marketing, Customer Relationship Management, Strategy and Operations, Brand, Entrepreneurship, Finance

      4.7

      (1.2k reviews)

      Mixed · Course

    Searches related to crm

    crm, dados e o futuro centrado no cliente
    introduction to crm with hubspot
    sales and crm overview
    introducción a crm con hubspot
    introduction au crm avec hubspot
    inteligência artificial aplicada ao crm
    fundamentos de ia aplicados ao crm
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    In summary, here are 10 of our most popular crm courses

    • Salesforce Sales Operations: Salesforce
    • Introduction to CRM with HubSpot: Coursera Project Network
    • Sales and CRM Overview: Salesforce
    • Google Digital Marketing & E-commerce: Google
    • Branding: The Creative Journey: IE Business School
    • Customer Analytics: University of Pennsylvania
    • Foundations of Digital Marketing and E-commerce: Google
    • ICPM Certified Supervisor: Institute of Certified Professional Managers
    • Inteligência Artificial Aplicada ao CRM: Fundação Instituto de Administração
    • Introducción a CRM con HubSpot: Coursera Project Network

    Frequently Asked Questions about Crm

    • CRM is an acronym for customer relationship management, which is a process, methodology, and cloud-based technology used in small to large organizations to manage interactions with customers. At the heart of CRM is the philosophy of putting the customer first. Companies use a CRM system to manage a database for business leads and contacts, organize customer data, track customer interactions, and hopefully improve its profitability from efficient use of this tool. A good CRM system gives companies a strategy for the future and a platform to help them strive for targets for their sales, business objectives, and profitability. CRM can also be used within companies to build relationships and streamline processes in internal groups like customer service, human resources, software development, and supply chain management.‎

    • It's valuable to learn CRM to gain a fundamental understanding of data management, data security, and the steps involved for companies to communicate with customers. You may learn the ins and outs of branding, marketing tools, and sales promotions techniques to create sales with customers. If you have an interest in working in a company’s sales and marketing area, you may likely be required to have a thorough understanding of what CRM is, how it works, and how you can help a company with its use.‎

    • The types of jobs you can get with knowing Customer Relationship Management (CRM) may include roles in customer success, customer support, and client relationships. Other jobs in marketing require knowledge of CRM as part of its work, including content marketer, product marketing, and client success manager. If you have experience working with the CRM platform Salesforce, you may have a greater chance of finding a CRM job, as Salesforce is the dominant leader in the CRM market, making up over 30 percent of the market.‎

    • Taking online courses for CRM knowledge can help you understand the importance of maintaining a record of customer communications in business. Learning CRM in online courses could help you learn about the software and associated tools used in modern customer data collection. You may also learn how to make better business decisions and use sharper marketing tactics as a result of having a history of customer analytics. When you learn CRM, you may be equipping yourself with skills in product marketing and customer success that you can use in other jobs that you may work.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.
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