IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of California, Santa Cruz
Skills you'll gain: Business Communication, Entrepreneurship, Social Media Marketing, Search Engine Optimization, Web Design and Development, Marketing, Workflow Management, Business Planning, E-Commerce, Project Management, Business Strategy, Business Process, Branding, Customer Relationship Management
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Salesforce, Email Marketing, User Accounts, Dashboard, Administration, Business Reporting, Collaborative Software, Data Maintenance, Data Cleansing, UI/UX Strategy, Application Deployment, Data Import/Export, Internal Communications, Data Management, Business Administration, Cloud Computing, Data Security, Automation
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Entrepreneurship, Commercialization, Design Thinking, Innovation, Presentations, Market Opportunities, Ideation, Product Development, Solution Design, Customer Insights
Beginner · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Kubernetes, Cloud-Native Computing, YAML, Containerization, Application Deployment, Microservices, Virtual Machines, Data Persistence, Virtual Environment, Ubuntu, Network Architecture, Command-Line Interface, Scalability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: File Systems, Linux, Linux Commands, File Management, Linux Administration, Operating Systems, Unix, Command-Line Interface
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Journals, Organizational Skills, Document Management, Information Architecture, Content Management, Network Analysis, System Configuration
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Linux Administration, File Systems, Linux, File Management, Firewall, Remote Access Systems, Network Troubleshooting, Command-Line Interface, Unix Commands, System Support, Virtual Machines, Scripting
Intermediate · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Prompt Engineering, Responsible AI, Generative AI, Google Gemini, Anthropic Claude, LLM Application, ChatGPT, Digital pedagogy, digital literacy
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: CrewAI, AI Workflows, Agentic Workflows, AI Orchestration, LLM Application, Large Language Modeling, Generative AI Agents, Tool Calling, Agentic systems, Model Deployment, Automation, Application Deployment, Model Evaluation
Beginner · Project · Less Than 2 Hours

Illinois Tech
Skills you'll gain: Product Lifecycle Management, Innovation, Global Marketing, Business Strategy, New Product Development, Market Analysis, Market Opportunities, Competitive Analysis, Technology Strategies, Strategic Thinking, Risk Analysis
Build toward a degree
Intermediate · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Project Management Institute (PMI) Methodology, Project Management Life Cycle
Beginner · Course · 1 - 3 Months

Snowflake
Skills you'll gain: Data Engineering, Database Management, Databases, Data Pipelines, Change Control, DevOps, CI/CD, Command-Line Interface, Version Control, System Monitoring, Continuous Monitoring, Data Analysis
Advanced · Course · 1 - 4 Weeks