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  • Customer Experience Improvement

Results for "customer experience improvement"


  • Status: Preview
    Preview
    U

    University of Virginia

    Mercadeo analítico

    Skills you'll gain: Marketing Analytics, Data-Driven Marketing, Marketing Effectiveness, Customer Analysis, Data-Driven Decision-Making, Marketing Strategies, Brand Management, Marketing, Regression Analysis, Analytics, Customer Retention, Consumer Behaviour, Case Studies, Return On Investment, Statistical Analysis, A/B Testing

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    Designing Information System Security Architectures

    Skills you'll gain: Threat Modeling, Incident Response, IT Security Architecture, Incident Management, Security Architecture Review, Application Security, Identity and Access Management, Security Testing, Continuous Monitoring, Information Systems Security, Network Security, Security Strategy, Systems Architecture, Security Management, Security Engineering, Zero Trust Network Access, Security Awareness, Risk Management Framework, Cybersecurity, Enterprise Architecture

    4.1
    Rating, 4.1 out of 5 stars
    ·
    7 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Automate CRM Nudges

    Skills you'll gain: Customer Relationship Management (CRM) Software, Marketing Automation, Customer Relationship Management, Email Automation, Customer Analysis, Customer Engagement, Customer Retention, Email Marketing, Driving engagement, Conversion Funnel Analysis, Customer Communications Management, AI Personalization, Customer experience improvement, Automation, Workflow Management, Copywriting, Data-Driven Decision-Making, Workforce Planning, Communication

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Agile Leadership Principles and Practices

    Skills you'll gain: Leadership Studies, Negotiation, Team Performance Management, Agile Product Development, Teamwork, Leadership, Organizational Leadership, Personal Development, Agile Project Management, Agile Methodology, Decision Making, Meeting Facilitation, Collaboration, Cross-Functional Team Leadership, Continuous Improvement Process, Cross-Functional Collaboration, Adaptability, Change Management, Organizational Change, Goal Setting

    4.6
    Rating, 4.6 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 3 Months

  • P

    Packt

    Finance for Non-Finance

    Skills you'll gain: Financial Statements, Working Capital, Financial Forecasting, Budget Management, Cost Management, Variance Analysis, Financial Statement Analysis, Budgeting, Cost Control, Financial Data, Cash Management, Income Statement, Forecasting, Financial Acumen, Cash Flows, Cash Flow Forecasting, Capital Expenditure, Balance Sheet, Financial Analysis, Profit and Loss (P&L) Management

    3.9
    Rating, 3.9 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Create a Marketing Analysis dashboard using G-Spreadsheets

    Skills you'll gain: Dashboard, Digital Marketing Tools, Data Visualization, Data Entry, Google Sheets, Spreadsheet Software, Management Reporting, Business Reporting, Marketing Analytics, Market Analysis, Query Languages, Digital Marketing, Data Management, Data Validation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    16 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    P

    Packt

    Retrieval Augmented Generation

    Skills you'll gain: Retrieval-Augmented Generation, Large Language Modeling, LLM Application, Development Environment, Prompt Patterns, Multimodal Prompts, Tool Calling, Embeddings, Generative AI Agents, Vector Databases, User Interface (UI), Prompt Engineering Tools, OpenAI API, Generative AI, Program Development, Agentic systems, Plot (Graphics), Software Development Tools, AI Integrations, Augmented Reality

    4.4
    Rating, 4.4 out of 5 stars
    ·
    20 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free
    Free
    G

    Goldman Sachs

    Fundamentos de Gerenciamento com o 10,000 Women da Goldman Sachs

    Skills you'll gain: Human Resources Management and Planning, Human Capital, Human Resources, Human Resource Strategy, Employee Performance Management, Management Training And Development, Recruitment, Workforce Development, Performance Management, People Management, Talent Recruitment, Staff Management, Performance Appraisal, Culture Transformation, Team Performance Management, People Development, Employee Training, Organizational Change, Recruitment Strategies, Delegation Skills

    4.9
    Rating, 4.9 out of 5 stars
    ·
    38 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    B

    Board Infinity

    Scalable Agile for Teams & Leaders with Jira Align

    Skills you'll gain: Backlogs, Scaled Agile Framework, Stakeholder Engagement, Jira (Software), Agile Product Development, Stakeholder Management, Release Management, Stakeholder Communications, Real Time Data, Agile Project Management, Product Roadmaps, Program Management, Project Portfolio Management, Agile Methodology, Management Reporting, Business Priorities, Continuous Delivery, Prioritization, CI/CD, Workflow Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Product Managers

    Skills you'll gain: AI Product Strategy, Agile Product Development, Product Management, Generative AI, Responsible AI, AI Personalization, Product Lifecycle Management, Ideation, Product Automation, Market Analysis, Prototyping

    3.9
    Rating, 3.9 out of 5 stars
    ·
    30 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Agents d'IA générative : transformer l'entreprise

    Skills you'll gain: Prompt Engineering, Generative AI Agents, Prompt Patterns, Google Gemini, Generative AI, Agentic Workflows, AI Product Strategy, Agentic systems, AI Integrations, Technology Strategies, Google Cloud Platform, Solution Design, Innovation, Business Transformation, Large Language Modeling, Customer Engagement

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Macquarie University

    Cyber Security: Identity Access Management and Authentication

    Skills you'll gain: Identity and Access Management, AWS Identity and Access Management (IAM), Authentications, Azure Active Directory, Okta, Cybersecurity, Security Management, Data Security, Cloud Security

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer experience improvement courses

  • Mercadeo analítico: University of Virginia
  • Designing Information System Security Architectures: LearnQuest
  • Automate CRM Nudges: Coursera
  • Agile Leadership Principles and Practices: University of Maryland, College Park
  • Finance for Non-Finance: Packt
  • Create a Marketing Analysis dashboard using G-Spreadsheets: Coursera
  • Retrieval Augmented Generation: Packt
  • Fundamentos de Gerenciamento com o 10,000 Women da Goldman Sachs: Goldman Sachs
  • Scalable Agile for Teams & Leaders with Jira Align: Board Infinity
  • GenAI for Product Managers: Coursera

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