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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


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    Pearson

    AWS Developer: Unit 8

    Skills you'll gain: Amazon S3, Amazon Web Services, Amazon DynamoDB, Data Storage, Command-Line Interface, Cloud Storage, Database Management, NoSQL, Databases, Database Administration, Relational Databases, Network Routing

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    مقدمة إلى خدمة رؤى الجمهور على فيسبوك

    Skills you'll gain: Customer Insights, Facebook, Marketing Analytics, Target Audience, Marketing Strategies, Marketing, Social Media, Social Media Marketing, Business Intelligence, Business

    Beginner · Guided Project · Less Than 2 Hours

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    EDUCBA

    Talend Data Integration: Build & Automate Workflows

    Skills you'll gain: Extract, Transform, Load, Data Integration, Databases, Data Warehousing, Data Import/Export, Data Migration, Data Manipulation, Data Mapping, Software Installation, Data Transformation, Version Control

    Mixed · Course · 1 - 4 Weeks

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    Board Infinity

    Lifecycle, Monitoring & Troubleshooting in vSphere 8.x

    Skills you'll gain: Performance Tuning, Disaster Recovery, VMware ESX Servers, vCenter Server, vSphere Networking and Storage, Virtual Networking, System Monitoring, Virtual Machines, IT Infrastructure, Capacity Management, Patch Management, Data Migration, Continuous Monitoring

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Learn Azure Serverless Functions in a Weekend

    Skills you'll gain: Cloud Development, Microservices, Scalability, Microsoft SQL Servers, Cloud Computing Architecture, Microsoft Visual Studio, Application Deployment

    Intermediate · Course · 1 - 3 Months

  • G

    Google Cloud

    Architecting with Google Kubernetes Engine: Foundations 简体中文

    Skills you'll gain: Kubernetes, Containerization, Cloud-Native Computing, Cloud Infrastructure, Application Deployment, Google Cloud Platform, Docker (Software), Cloud Computing, Cloud Management

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Programming APIs with C# and .NET

    Skills you'll gain: GraphQL, API Design, Restful API, Application Programming Interface (API), Cloud API, ASP.NET, Authentications, Data Validation, .NET Framework, Authorization (Computing), C# (Programming Language), Serverless Computing, Software Documentation, Microsoft Azure, Software Architecture, Verification And Validation, Application Deployment, Debugging

    Beginner · Course · 1 - 3 Months

  • Status: Preview
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    New York Institute of Finance

    공급망금융의 주요 성공 요소

    Skills you'll gain: Supply Chain Management, Supplier Management, Supplier Relationship Management, Cash Management, Procurement, Customer Analysis, Finance, Credit Risk, Working Capital, Financial Analysis, Technology Solutions

    Intermediate · Course · 1 - 3 Months

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    Packt

    The AI Value Playbook: Making AI Work in the Real World

    Skills you'll gain: Data Governance, Data-Driven Decision-Making, AI Product Strategy, Legal Technology, Data Management, Business Process Automation, Technology Strategies, Business Leadership, Business Transformation, Generative AI, Artificial Intelligence, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Customer Service, Machine Learning

    Beginner · Course · 3 - 6 Months

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    LearnQuest

    Designing Software-Defined Branch Infrastructures

    Skills you'll gain: Threat Management, Threat Detection, Software-Defined Networking, Network Architecture, Network Planning And Design, Network Security, Cloud-Based Integration, Network Infrastructure, Internet Of Things, Multi-Cloud, Wide Area Networks, Technical Consulting

    Intermediate · Course · 1 - 4 Weeks

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    Board Infinity

    PL-400 Exam Preparation & Capstone: Real-World Projects

    Skills you'll gain: Application Lifecycle Management, Microsoft Power Platform, Integration Testing, Application Development, Power Apps Component Framework, DevOps, Application Deployment, Database Design, Usability Testing, Development Testing, Scenario Testing, Solution Architecture, Simulations, User Interface (UI) Design

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Managing Hybrid Storage, File Services and Network

    Skills you'll gain: Windows Servers, Active Directory, Remote Access Systems, Microsoft Servers, Virtual Private Networks (VPN), Microsoft Azure, Dynamic Host Configuration Protocol (DHCP), Hybrid Cloud Computing, Data Storage Technologies, Network Infrastructure, Virtual Networking, Cloud Storage, Wide Area Networks, File Systems, TCP/IP

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer service courses

  • AWS Developer: Unit 8: Pearson
  • مقدمة إلى خدمة رؤى الجمهور على فيسبوك: Coursera
  • Talend Data Integration: Build & Automate Workflows: EDUCBA
  • Lifecycle, Monitoring & Troubleshooting in vSphere 8.x: Board Infinity
  • Learn Azure Serverless Functions in a Weekend: Packt
  • Architecting with Google Kubernetes Engine: Foundations 简体中文: Google Cloud
  • Programming APIs with C# and .NET: Packt
  • 공급망금융의 주요 성공 요소: New York Institute of Finance
  • The AI Value Playbook: Making AI Work in the Real World: Packt
  • Designing Software-Defined Branch Infrastructures: LearnQuest

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