Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Pearson
Skills you'll gain: Amazon S3, Amazon Web Services, Amazon DynamoDB, Data Storage, Command-Line Interface, Cloud Storage, Database Management, NoSQL, Databases, Database Administration, Relational Databases, Network Routing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Insights, Facebook, Marketing Analytics, Target Audience, Marketing Strategies, Marketing, Social Media, Social Media Marketing, Business Intelligence, Business
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Extract, Transform, Load, Data Integration, Databases, Data Warehousing, Data Import/Export, Data Migration, Data Manipulation, Data Mapping, Software Installation, Data Transformation, Version Control
Mixed · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Performance Tuning, Disaster Recovery, VMware ESX Servers, vCenter Server, vSphere Networking and Storage, Virtual Networking, System Monitoring, Virtual Machines, IT Infrastructure, Capacity Management, Patch Management, Data Migration, Continuous Monitoring
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Development, Microservices, Scalability, Microsoft SQL Servers, Cloud Computing Architecture, Microsoft Visual Studio, Application Deployment
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Kubernetes, Containerization, Cloud-Native Computing, Cloud Infrastructure, Application Deployment, Google Cloud Platform, Docker (Software), Cloud Computing, Cloud Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: GraphQL, API Design, Restful API, Application Programming Interface (API), Cloud API, ASP.NET, Authentications, Data Validation, .NET Framework, Authorization (Computing), C# (Programming Language), Serverless Computing, Software Documentation, Microsoft Azure, Software Architecture, Verification And Validation, Application Deployment, Debugging
Beginner · Course · 1 - 3 Months

New York Institute of Finance
Skills you'll gain: Supply Chain Management, Supplier Management, Supplier Relationship Management, Cash Management, Procurement, Customer Analysis, Finance, Credit Risk, Working Capital, Financial Analysis, Technology Solutions
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Governance, Data-Driven Decision-Making, AI Product Strategy, Legal Technology, Data Management, Business Process Automation, Technology Strategies, Business Leadership, Business Transformation, Generative AI, Artificial Intelligence, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Customer Service, Machine Learning
Beginner · Course · 3 - 6 Months

Skills you'll gain: Threat Management, Threat Detection, Software-Defined Networking, Network Architecture, Network Planning And Design, Network Security, Cloud-Based Integration, Network Infrastructure, Internet Of Things, Multi-Cloud, Wide Area Networks, Technical Consulting
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Application Lifecycle Management, Microsoft Power Platform, Integration Testing, Application Development, Power Apps Component Framework, DevOps, Application Deployment, Database Design, Usability Testing, Development Testing, Scenario Testing, Solution Architecture, Simulations, User Interface (UI) Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Windows Servers, Active Directory, Remote Access Systems, Microsoft Servers, Virtual Private Networks (VPN), Microsoft Azure, Dynamic Host Configuration Protocol (DHCP), Hybrid Cloud Computing, Data Storage Technologies, Network Infrastructure, Virtual Networking, Cloud Storage, Wide Area Networks, File Systems, TCP/IP
Intermediate · Course · 1 - 4 Weeks