• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience Improvement
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer experience improvement"

    • A

      Amazon Web Services

      Amazon Connect: Introduction to the Administrative Interface

      Skills you'll gain: Dashboard, Report Writing, Business Reporting, Management Reporting, Performance Reporting, Ad Hoc Reporting, Real Time Data, Call Center Experience, Administration, Workforce Management

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Cisco Learning and Certifications

      Implementing MPLS Traffic Engineering

      Skills you'll gain: Multiprotocol Label Switching, Open Shortest Path First (OSPF), Routing Protocols, Network Routing, Network Engineering, Network Monitoring, Network Performance Management, Network Troubleshooting, Network Planning And Design, Network Administration, Network Protocols, System Configuration, Algorithms

      Beginner · Course · 1 - 3 Months

    • P

      Packt

      Visual Studio Code for C# Developers

      Skills you'll gain: Debugging, Git (Version Control System), Microsoft Visual Studio, C# (Programming Language), .NET Framework, Development Environment, Integrated Development Environments, Program Development, Software Development Tools, Configuration Management

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Software Development & APIs for Network Engineers

      Skills you'll gain: Software Development Methodologies, Development Environment, Software Development, Application Programming Interface (API), Version Control, Software Design Patterns, JSON, Software Design, Network Engineering, Restful API, Virtualization and Virtual Machines, Web Applications, TCP/IP, YAML, Extensible Markup Language (XML), Authentications

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Learn Tableau and Ace the Tableau Desktop Specialist Exam

      Skills you'll gain: Data Visualization Software, Data Visualization, Interactive Data Visualization, Data Presentation, Dashboard, Scatter Plots, Data Manipulation, Data Sharing, Data Analysis, Software Installation, Data Import/Export

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Advanced JavaScript & Object-Oriented Programming

      Skills you'll gain: Object Oriented Programming (OOP), Javascript, Web Applications, Application Programming Interface (API), Programming Principles, JSON, Restful API, Front-End Web Development, Event-Driven Programming, Responsive Web Design, Debugging

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Alignor

      Dealing With External Stakeholders In A Diverse Environment

      Skills you'll gain: Overcoming Objections, Stakeholder Engagement, Influencing, Advocacy, Diversity and Inclusion, Diversity Awareness, Stakeholder Management, Tactfulness, Conflict Management, Collaboration, Communication, Negotiation, Communication Strategies, Simulation and Simulation Software, Decision Making

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Managing Hybrid & AI-Augmented Teams: The Future of Work

      Skills you'll gain: Diversity and Inclusion, Organizational Leadership, Team Leadership, Strategic Leadership, People Management, Business Ethics, Innovation, Leadership and Management, Business Leadership, Artificial Intelligence, Virtual Teams, Telecommuting, Collaboration, Communication

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Intro to AWS - Your First Steps in Cloud Computing

      Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Web Services, Amazon Elastic Compute Cloud, Databases, Infrastructure as Code (IaC), Amazon S3, Amazon DynamoDB, Cloud Infrastructure, CI/CD, Public Cloud, Cloud Computing, Containerization, Serverless Computing, User Provisioning, Scalability

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      MongoDB Tutorial for Beginners (2024)

      Skills you'll gain: MySQL, Database Systems, SQL, Database Development, Databases, Relational Databases, Performance Tuning, Software Installation, Data Management, Data Structures, System Configuration

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      G

      Google Cloud

      Modernisasi Situs dengan AI Generatif di Google Cloud

      Skills you'll gain: Generative AI, Prompt Engineering, Large Language Modeling, Google Cloud Platform, UI/UX Strategy, User Experience, Content Management, Image Analysis

      Beginner · Course · 1 - 4 Weeks

    • P

      Packt

      Getting Started with HashiCorp Nomad

      Skills you'll gain: Kubernetes, Devops Tools, Infrastructure as Code (IaC), Docker (Software), YAML, Containerization, System Configuration, Software Installation, Application Deployment, Cloud Computing, Computing Platforms, Security Controls, System Monitoring, Azure DevOps, Command-Line Interface, Key Management, Enterprise Application Management, JSON, Software Versioning

      Beginner · Course · 1 - 3 Months

    1…465466467…474

    In summary, here are 10 of our most popular customer experience improvement courses

    • Amazon Connect: Introduction to the Administrative Interface: Amazon Web Services
    • Implementing MPLS Traffic Engineering: Cisco Learning and Certifications
    • Visual Studio Code for C# Developers: Packt
    • Software Development & APIs for Network Engineers: Packt
    • Learn Tableau and Ace the Tableau Desktop Specialist Exam: Packt
    • Advanced JavaScript & Object-Oriented Programming: Packt
    • Dealing With External Stakeholders In A Diverse Environment: Alignor
    • Managing Hybrid & AI-Augmented Teams: The Future of Work: Coursera Instructor Network
    • Intro to AWS - Your First Steps in Cloud Computing: Packt
    • MongoDB Tutorial for Beginners (2024): Packt

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok