
Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: AI Product Strategy, Business Strategy, Sales Process, Team Building, Marketing Strategies, Customer Support
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, Product Support, AI Product Strategy, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Data Ethics, Customer Insights, Deep Learning, Automation, Machine Learning
Intermediate · Specialization · 1 - 3 Months
Georgia Institute of Technology
Skills you'll gain: Vocabulary, Verbal Communication Skills, English Language, Professionalism, Interpersonal Communications, Communication
Mixed · Course · 1 - 4 Weeks

New York University
Skills you'll gain: Security Engineering, Authentications, Threat Modeling, Network Security, Public Key Infrastructure, Distributed Denial-Of-Service (DDoS) Attacks, Firewall, Cyber Attacks, Cryptography, Infrastructure Security, Cybersecurity, Cyber Security Strategy, Data Encryption Standard, Threat Management, Cyber Risk, Mobile Security, Enterprise Security, Computer Security, Threat Detection, Cyber Security Policies
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Cyber Security Assessment, Cybersecurity, Security Testing, Cyber Risk, Vulnerability Management, Incident Response, Network Architecture
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Infrastructure, Identity and Access Management, Kubernetes, Google Cloud Platform, Cloud Management, Prompt Engineering, Cloud Storage, Containerization, Infrastructure As A Service (IaaS), Cloud-Native Computing, Terraform, Cloud Applications, Cloud Computing Architecture, Cloud Services, Load Balancing, Application Deployment, Infrastructure as Code (IaC), Virtual Machines, Data Storage Technologies, Cloud Computing
Intermediate · Professional Certificate · 3 - 6 Months

Atlassian
Skills you'll gain: Git (Version Control System), Version Control, GitHub, Bitbucket, Software Configuration Management, Command-Line Interface, Code Review, Collaborative Software, Graphical Tools
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Software Development Life Cycle, Linux Commands, Software Architecture, Bash (Scripting Language), Restful API, Shell Script, Git (Version Control System), GitHub, Flask (Web Framework), Software Design, Version Control, File Management, Application Deployment, Linux, Software Development Methodologies, Software Design Patterns, Data Import/Export, Programming Principles, Web Scraping, Python Programming
Beginner · Specialization · 3 - 6 Months
Johns Hopkins University
Skills you'll gain: Rmarkdown, Exploratory Data Analysis, Version Control, Statistical Analysis, R Programming, Data Manipulation, Data Cleansing, Data Science, Data Wrangling, Plot (Graphics), Statistical Programming, Statistical Visualization, Ggplot2, R (Software), Git (Version Control System), Dimensionality Reduction, Knitr, Data Sharing, GitHub, Machine Learning
Beginner · Specialization · 3 - 6 Months

University of Michigan
Skills you'll gain: Payment Systems, Payment Processing, FinTech, Mobile Banking, Mobile Security, Point of Sale, Emerging Technologies, Transaction Processing, Digital Assets, Risk Management, Value Propositions
Beginner · Course · 1 - 4 Weeks
Georgia Institute of Technology
Skills you'll gain: Verbal Communication Skills, Cultural Sensitivity, Public Speaking, English Language, Vocabulary, Language Learning, Business Communication, Communication, Interpersonal Communications, Professionalism, Active Listening
Mixed · Course · 1 - 3 Months