
Skills you'll gain: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Responsive Web Design, HTML and CSS, Bootstrap (Front-End Framework), Web Design and Development, Browser Compatibility, User Interface and User Experience (UI/UX) Design, User Experience Design, Requirements Analysis, Client Services, Javascript
Mixed · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Food Quality Assurance And Control, Food and Beverage, Consumer Behaviour, Quality Assurance, Laboratory Testing, Product Testing, Science and Research, Human Factors, Nutrition and Diet, Scientific Methods, Research, Acceptance Testing, Analytical Testing, Biology, Product Development, Chemistry, Medical Science and Research, Physiology, Neurology
Beginner · Course · 1 - 4 Weeks

IESE Business School
Skills you'll gain: Lean Methodologies, Workforce Management, Service Design, Business Process, Operations Management, Process Optimization, Operational Analysis, Service Management, Operational Efficiency, Staff Management, Sustainable Business, Quality Improvement, Process Flow Diagrams, Capacity Management, Client Services, Case Studies, Decision Making
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Responsible AI, Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Business Process Automation, Customer Engagement, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Business Ethics, Information Privacy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
Beginner · Guided Project · Less Than 2 Hours
University of Pennsylvania
Skills you'll gain: Environmental Issue, Food Safety and Sanitation, Nutrition and Diet, Manufacturing and Production, Production Process, Environment, Sustainability Standards, Sustainable Development, Pollution Prevention, Trend Analysis, Infectious Diseases, Public Health, Economics
Beginner · Course · 1 - 3 Months

Skills you'll gain: Amazon Web Services, MySQL, Database Architecture and Administration, Relational Databases, Database Management, Operational Databases, Data Storage Technologies, PostgreSQL, Data Integrity, Disaster Recovery
Beginner · Course · 1 - 4 Weeks

Erasmus University Rotterdam
Skills you'll gain: Aesthetics
Intermediate · Course · 1 - 3 Months

University of Copenhagen
Skills you'll gain: Sustainable Development, Sustainable Systems, Water Sustainability, Sustainable Business, Waste Minimization, Supply Chain, Systems Thinking, Climate Change Mitigation, Land Management, Environment and Resource Management, Innovation, Nutrition and Diet, Public Policies, Case Studies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, Conflict Management, Customer Service, Retail Sales, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Communication, LinkedIn
Beginner · Course · 1 - 4 Weeks

Technical University of Munich (TUM)
Skills you'll gain: Consumer Behaviour, Market Research, Food Quality Assurance And Control, Food and Beverage, Research, Packaging and Labeling, Product Knowledge, Sustainability Standards, Innovation, Global Marketing, Supply And Demand, Economics
Intermediate · Course · 3 - 6 Months