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Conflict Resolution Courses

Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.

Popular Conflict Resolution Courses and Certifications


  • C

    Coursera

    GenAI for Performance Management

    Skills you'll gain: Team Performance Management, Performance Management, Smart Goals, Employee Performance Management, Performance Review, Management Training And Development, Performance Appraisal, People Development, Goal Setting, Performance Analysis, Performance Measurement, AI Personalization, HR Tech, Workforce Development, Employee Engagement, Constructive Feedback, Driving engagement, Key Performance Indicators (KPIs), Coaching, Analytics

    4
    Rating, 4 out of 5 stars
    ·
    10 reviews

    Intermediate · Course · 1 - 4 Weeks

  • U

    UBITS

    Conecta de forma efectiva con los clientes de retail

    Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Verbal Communication Skills, Customer experience improvement, Client Services, Customer Service, Customer Inquiries, Insurance and Warranty Claims Processing, Service Improvement, Product Knowledge, Interpersonal Communications, Retail Store Operations, Verbal Strategic Communication, Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    9 reviews

    Intermediate · Course · 1 - 4 Weeks

  • A

    Arizona State University

    Professional Skills: Navigating Bias

    Skills you'll gain: Accountability Frameworks, Discussion Facilitation, Decision Making, Diversity and Inclusion, Diversity Awareness, Teamwork, Collaboration, Team Collaboration, Leadership, Conflict Management, Critical Thinking, Independent Thinking, Communication, Corporate Communications

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Manager of Managers: Coaching and Mentoring People Managers

    Skills you'll gain: Employee Coaching, Management Training And Development, Team Performance Management, Strategic Leadership, Succession Planning, Leadership Development, Mentorship, Strategic Thinking, People Development, Coaching, Professional Development, People Management, Accountability, Decision Making, Performance Improvement, Goal Setting

    Intermediate · Course · 1 - 4 Weeks

  • F

    Fundação Instituto de Administração

    Negociação e Relações Interculturais

    Skills you'll gain: Negotiation, Conflict Management, Intercultural Competence, Relationship Building, Cultural Diversity, International Relations, Cultural Sensitivity, Business Ethics, Interpersonal Communications, Empathy & Emotional Intelligence, Ethical Standards And Conduct, Communication, Strategic Partnership, Rapport Building, Game Theory

    4.7
    Rating, 4.7 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Create Beautiful Imagery with Midjourney AI

    Skills you'll gain: AI powered creativity, Photo Editing, Image Quality, Generative AI, Graphics Software, Adobe Photoshop, AI Personalization, Content Creation, Editing, User Accounts, Multimedia, Video Editing, File Management

    4.9
    Rating, 4.9 out of 5 stars
    ·
    13 reviews

    Intermediate · Course · 1 - 3 Months

  • I

    IESE Business School

    Mujer y Liderazgo

    Skills you'll gain: Delegation Skills, Management Training And Development, Prioritization, Meeting Facilitation, Leadership, Adaptability, Negotiation, Cooperation, Professional Development, Mediation, Collaboration, Team Management, Influencing, Decision Making, Self-Awareness, Talent Management, Diversity and Inclusion, Strategic Thinking, Diversity Awareness, Scheduling

    5
    Rating, 5 out of 5 stars
    ·
    7 reviews

    Beginner · Specialization · 1 - 3 Months

  • C

    Coursera

    Project Timelines with Asana

    Skills you'll gain: Project Schedules, Scheduling, Stakeholder Communications, Timelines, Dependency Analysis, Coordinating, Milestones (Project Management), Communication Planning, Stakeholder Management, Stakeholder Engagement, Project Management Software, Project Management, Project Planning, Conflict Management, Agile Methodology

    Beginner · Course · 1 - 4 Weeks

  • S

    Scrum Alliance

    Introduction to Agile Coaching

    Skills you'll gain: Coaching, Employee Coaching, Agile Product Development, Agile Methodology, Agile Project Management, Agile Software Development, Team Management, Team Leadership, Collaboration, Culture Transformation, Organizational Leadership, Business Transformation, Leadership, Organizational Effectiveness, Leadership and Management, Organizational Change, Management Consulting, Business, Communication, Business Communication

    3.7
    Rating, 3.7 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 3 Months

  • U

    University of Maryland, College Park

    Environmental Project Management: Stakeholder Collaboration

    Skills you'll gain: Conflict Management, Team Motivation, Team Leadership, Project Risk Management, Team Performance Management, Team Management, Stakeholder Engagement, Risk Management, Negotiation, Team Building, Stakeholder Management, Stakeholder Communications, Cross-Functional Team Leadership, Risk Management Framework, Continuous Improvement Process, Risk Analysis, Cross-Functional Collaboration, Process Improvement, Agile Project Management, Team Collaboration

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    Strategic People Management and Organizational Leadership

    Skills you'll gain: Process Improvement and Optimization, Process Optimization, Process Improvement, Process Analysis, Organizational Change, Virtual Teams, Process Management, People Management, Leadership Development, Project Management, Management Training And Development, Human Resource Strategy, Personal Development, Human Resources Management and Planning, Human Resource Management, Performance Improvement, Staff Management, Telecommuting, Agile Project Management, Continuous Improvement Process

    Intermediate · Course · 1 - 4 Weeks

  • A

    Alex Genadinik

    Delivering Bad News To Customers During Customer Service

    Skills you'll gain: Customer Service, Customer Complaint Resolution, Customer Relationship Building, Trustworthiness, Service Recovery, Tactfulness, Professionalism, Overcoming Objections, Expectation Management, Rapport Building, Communication Strategies, Active Listening, Empathy, Business Communication, Honesty, Positivity

    Mixed · Course · 1 - 4 Weeks

1…717273…91

In summary, here are 10 of our most popular conflict resolution courses

  • GenAI for Performance Management : Coursera
  • Conecta de forma efectiva con los clientes de retail: UBITS
  • Professional Skills: Navigating Bias: Arizona State University
  • Manager of Managers: Coaching and Mentoring People Managers: Coursera
  • Negociação e Relações Interculturais: Fundação Instituto de Administração
  • Create Beautiful Imagery with Midjourney AI: Packt
  • Mujer y Liderazgo: IESE Business School
  • Project Timelines with Asana: Coursera
  • Introduction to Agile Coaching: Scrum Alliance
  • Environmental Project Management: Stakeholder Collaboration: University of Maryland, College Park

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