Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: Computer Networking, Network Troubleshooting, OSI Models, General Networking, TCP/IP, Network Protocols, Network Routing, Virtual Private Networks (VPN), Wide Area Networks, Network Security, Dynamic Host Configuration Protocol (DHCP), Wireless Networks, Network Model
Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, Generative AI, LLM Application, Productivity, OpenAI, Legal Technology, AI Personalization, Large Language Modeling, Artificial Intelligence, Legal Strategy, Expense Management, Legal Research, AI Enablement, Productivity Software, Creativity, Responsible AI, Verification And Validation, Travel Arrangements
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Google Cloud Platform, Distributed Denial-Of-Service (DDoS) Attacks, Site Reliability Engineering, Kubernetes, Incident Management, Google App Engine, Load Balancing, Identity and Access Management, Cloud Infrastructure, Network Monitoring, Cloud Computing Architecture, Application Performance Management, Network Architecture, Network Troubleshooting, System Monitoring, Virtual Networking, Role-Based Access Control (RBAC), Cloud Security, Network Security, Virtual Private Networks (VPN)
Build toward a degree
Intermediate · Professional Certificate · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Data Storytelling, Prompt Engineering, Data Presentation, ChatGPT, Prompt Patterns, Data Synthesis, Microsoft Excel, LLM Application, Productivity, Infographics, OpenAI, Excel Formulas, AI Enablement, Data Visualization, Data Analysis, Generative AI, Artificial Intelligence, Data Cleansing, Large Language Modeling, Data Integration
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Systems Administration, Cloud Infrastructure, IT Infrastructure, Operating System Administration, Lightweight Directory Access Protocols, Server Administration, Active Directory, Cloud Computing, Windows Servers, Servers, Network Administration, Information Technology, Disaster Recovery, Data Storage Technologies, Technical Consulting, Dynamic Host Configuration Protocol (DHCP), Virtualization, Network Protocols, User Accounts
Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, Ideation, Verification And Validation, Data Presentation, LLM Application, Productivity, OpenAI, Generative AI, Document Management, Expense Reports, Responsible AI, AI Enablement, Image Analysis, Creativity, Large Language Modeling, Expense Management, Organizational Skills, Artificial Intelligence
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: System Monitoring, Dashboard, Application Performance Management, Site Reliability Engineering, Continuous Monitoring, Event Monitoring, Performance Tuning, Performance Metric, Service Level, Generative AI, MLOps (Machine Learning Operations), Business Metrics, Analysis, Service Level Agreement, Distributed Computing, Incident Management, Real Time Data, Data Integration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, Large Language Modeling, LLM Application, Responsible AI, Vibe coding, Generative AI, ChatGPT, Agentic systems, Data Ethics, Software Development, DevSecOps, Natural Language Processing, AI Security, CI/CD, Retrieval-Augmented Generation, Software Engineering, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Context Management
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, React Native, Software Development Life Cycle, Flutter (Software), Large Language Modeling, LLM Application, Software Architecture, Swift Programming, Mobile Development, Apple Xcode, Android Studio, User Centered Design, Android Development, Apple iOS, Responsible AI, GitHub, Git (Version Control System), Cascading Style Sheets (CSS), Front-End Web Development, AI Personalization
Beginner · Professional Certificate · 3 - 6 Months

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, Data Lakes, Amazon Web Services, Serverless Computing, Amazon DynamoDB, Amazon Elastic Compute Cloud, Amazon S3, Scalability, Event-Driven Programming, Cloud Computing, Cloud Infrastructure, Solution Architecture, Cloud Computing Architecture, Data Processing, Cloud Security, Data Management, Data Visualization Software, Cloud Storage, Software Architecture
Build toward a degree
Intermediate · Professional Certificate · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, Prompt Patterns, ChatGPT, Generative AI, LLM Application, Productivity, AI Personalization, AI Enablement, OpenAI, Artificial Intelligence, Large Language Modeling, Anthropic Claude, Expense Management, Productivity Software, Creativity, Verification And Validation, Communication, Planning, Marketing
Beginner · Specialization · 3 - 6 Months

University of Virginia
Skills you'll gain: Design Thinking, Digital Transformation, Creative Problem-Solving, New Product Development, Product Management, Customer experience strategy (CX), Ideation, Business Transformation, Innovation, Product Improvement, Creativity, Product Lifecycle Management, Strategic Thinking, Stakeholder Management, Business Strategy, Process Design, Process Improvement, Marketing, Leadership and Management, Storytelling
Beginner · Specialization · 3 - 6 Months