
Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Quality Improvement, Performance Metric, Service Improvement, Customer Support, Customer experience improvement, Technical Support and Services, Customer Complaint Resolution, Performance Measurement, Technical Support, Customer Retention, Key Performance Indicators (KPIs), Relationship Management, Expectation Management, Rapport Building, De-escalation Techniques, Conflict Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Python Programming, Command-Line Interface, Programming Principles, Computer Programming, Scripting, Computer Programming Tools, Program Development, Development Environment
Beginner · Guided Project · Less Than 2 Hours

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Benefits Administration, Compensation and Benefits, Benefits Enrollment Processes, Human Resource Policies, Tax Management, Human Resources, Human Resources Management and Planning, Employee Assistance Programs, Communication Planning, Internal Communications, Health Equity, Health Care, Program Evaluation, Managed Care, Administration, Insurance, Diversity and Inclusion
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: User Feedback, Customer Insights, Customer Analysis, Analysis, Social Media
Beginner · Guided Project · Less Than 2 Hours

University of Houston
Skills you'll gain: Value-Based Care, Continuous Quality Improvement (CQI), Quality Improvement, Culture Transformation, Initiative and Leadership, Organizational Leadership, Health Care Administration, Visionary, Strategic Leadership, Organizational Change, Quality Management, Thought Leadership, Team Building, Teamwork, Diversity Awareness, Adaptability, Verbal Strategic Communication, Health Care, Health Education, Public Health
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Program Management, Project Management, Project Management Life Cycle, Project Management Institute (PMI) Methodology, Benefits Administration, Organizational Strategy, Governance, Stakeholder Engagement
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Incident Response, Disaster Recovery, Incident Management, Computer Security Incident Management, Business Continuity, Business Continuity Planning, Intrusion Detection and Prevention, Cybersecurity, Cyber Security Policies, Investigation, Threat Detection, Threat Management, Digital Forensics
Beginner · Course · 1 - 4 Weeks

ISC2
Skills you'll gain: Cryptography, Key Management, Public Key Infrastructure, Encryption, Cryptographic Protocols, Data Security, Data Encryption Standard, Public Key Cryptography Standards (PKCS), Cybersecurity, Advanced Encryption Standard (AES), Authentications, Brute-force attacks, Data Integrity, Algorithms
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Malware Protection, Endpoint Security, Mobile Security, Cloud Security, Application Security, Infrastructure Security, Cloud Deployment, Cloud Computing, Threat Detection, Cyber Attacks, Endpoint Detection and Response, Cybersecurity, Information Systems Security, Virtualization, Virtualization and Virtual Machines, Virtual Machines, Security Controls, Intrusion Detection and Prevention, Data Security, Human Factors (Security)
Beginner · Course · 1 - 4 Weeks

Michigan State University
Skills you'll gain: Unity Engine, Game Design, Video Game Development, C# (Programming Language), Animation and Game Design, Conceptual Design, Social Impact, Programming Principles, Computer Programming, Economics, Policy, and Social Studies, Ideation, Scripting, Social Sciences, Peer Review
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Patient-centered Care, Clinical Supervision, Clinical Experience, Healthcare Ethics, Basic Patient Care, Patient Communication, Patient Advocacy, Dignity in Care, Patient Treatment, Patient Safety, Patient Evaluation, Health Care, Ethical Standards And Conduct, Health Assessment, Professionalism, Communication, Healthcare Industry Knowledge, Empathy, Decision Making, Critical Thinking and Problem Solving
Beginner · Course · 1 - 4 Weeks
Scrum Alliance
Skills you'll gain: AI Product Strategy, AI Enablement, Product Planning, Brainstorming, AI powered creativity, Product Strategy, Agile Product Development, Strategic Thinking, Generative AI, Decision Intelligence, Ideation, Customer Insights, Market Intelligence, Customer Analysis, Market Analysis, Research Reports, AI Integrations, Data-Driven Decision-Making, Forecasting, Scrum (Software Development)
Beginner · Course · 1 - 4 Weeks