Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Yale University
Skills you'll gain: Land Management, Environmental Science, Sustainable Development, Environment, Natural Resource Management, Environmental Engineering and Restoration, Environment and Resource Management, Climate Change Mitigation, Socioeconomics, Finance
Beginner · Course · 1 - 3 Months
New Teacher Center
Skills you'll gain: Education Software and Technology, Instructional Design, Technology Strategies, Student Support and Services, Learning Strategies, Collaboration, Innovation, Data Integration, Adaptability, Computer Hardware
Mixed · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Smart Goals, Goal Setting, Interviewing Skills, Workforce Development, Negotiation, Professional Development, Planning, Compensation and Benefits, Technical Consulting, Communication
Beginner · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Graph Theory, Data Structures, Java Programming, Java, Object Oriented Design, Software Design, Algorithms, Object Oriented Programming (OOP), Network Routing, Computational Thinking, Application Development, Debugging
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Exploratory Data Analysis, Data Analysis, Data Presentation, Data Management, Management Training And Development, Team Management, Workflow Management, Analytical Skills, Team Leadership, Statistical Inference, Statistical Modeling, Statistical Methods, Communication
Mixed · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Engineering Management, Team Leadership, Stakeholder Management, Team Management, Project Scoping, Leadership and Management, Resource Management, Team Building, Requirements Management, Stakeholder Analysis, Project Management, Project Management Life Cycle, Communication, Business Communication
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Stanford University
Skills you'll gain: Healthcare Ethics, Data Ethics, Applied Machine Learning, Machine Learning Algorithms, Machine Learning, Responsible AI, Artificial Neural Networks, Healthcare Industry Knowledge, Medical Science and Research, Health Care, Artificial Intelligence and Machine Learning (AI/ML), Supervised Learning, Reinforcement Learning, Health Informatics, Deep Learning, Health Policy, Data Processing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Professional Networking, SAP Applications, Company, Product, and Service Knowledge, LinkedIn, Enterprise Resource Planning, Recruitment, Interviewing Skills, Goal Setting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Payroll, Payroll Administration, Payroll Processing, Payroll Tax, Sales Tax, Balance Sheet, Accounting, Accounts Payable, Financial Accounting, General Accounting, Equities, Bookkeeping, General Ledger, Mortgage Loans, Loans, Tax Compliance
Beginner · Course · 1 - 4 Weeks

Universidad de los Andes
Skills you'll gain: Adaptability, Decision Making, Self-Awareness, Planning, Personal Development, Academic Advising, Higher Education, Goal Setting, Family Support, Research
Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Virtual Reality, Augmented and Virtual Reality (AR/VR), 3D Assets, Unity Engine, Visualization (Computer Graphics), Virtual Environment, Computer Graphics, Game Design, Performance Tuning, Animations
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: LangGraph, Generative AI Agents, Agentic systems, LangChain, LLM Application, Responsible AI, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Collaborative Software, System Design and Implementation, Software Development, Python Programming, Real Time Data, Data Science
Intermediate · Course · 1 - 4 Weeks