Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Amazon Web Services
Skills you'll gain: Responsible AI, Generative AI, Generative AI Agents, Prompt Engineering, Amazon Bedrock, AWS SageMaker, AI Product Strategy, Amazon Web Services, MLOps (Machine Learning Operations), Application Development, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Cloud Development, Data Governance, Large Language Modeling, Commercialization, API Design, Cost Management, Solution Architecture, Data Management
Beginner · Professional Certificate · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Digital Transformation, Customer Engagement, Business Technologies, Customer experience improvement, Augmented and Virtual Reality (AR/VR), Business Transformation, Technology Strategies, Business Marketing, Cross-Functional Collaboration, Internet Of Things, Emerging Technologies, Business Ethics, Customer Retention, Data Ethics, Customer Relationship Management (CRM) Software, FinTech, Blockchain, Artificial Intelligence, Market Trend
Intermediate · Course · 1 - 3 Months

Advancing Women in Tech
Skills you'll gain: Software Architecture, Systems Design, Technical Management, API Design, Technical Product Management, Engineering Management, Program Management, Microservices, Cross-Functional Collaboration, Team Performance Management, Leadership and Management, Service Oriented Architecture, Amazon Web Services
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Package and Software Management, User Accounts, Unix Commands, Unix, Bash (Scripting Language), Command-Line Interface, Kubernetes, Git (Version Control System), GitHub, OS Process Management, Firewall, Ubuntu, Docker (Software), Containerization, Network Monitoring, Unix Shell, File Systems, Shell Script, TCP/IP, Version Control
Beginner · Specialization · 3 - 6 Months

Institute for the Future
Skills you'll gain: Visionary, Strategic Thinking, Cognitive flexibility, Creative Thinking, Simulations, Creativity, Virtual Reality, Empathy, Strategic Planning, Personal Development, Innovation, Adaptability, Self-Awareness, Decision Making, Storytelling
Beginner · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Energy and Utilities, Workforce Development, Sustainable Development, Sustainable Technologies, Electric Power Systems, Environment and Resource Management, Environmental Science, Innovation, Emerging Technologies, Market Dynamics, Climate Change Mitigation, Operational Efficiency
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Business Workflow Analysis, Workflow Management, Process Improvement, Business Systems Analysis, Project Scoping, Process Management, Business Analysis, Service Design, System Design and Implementation, Business Management, Dataflow, Stakeholder Engagement, Stakeholder Communications
Beginner · Course · 1 - 4 Weeks

Case Western Reserve University
Skills you'll gain: Philanthropy, Entrepreneurship, Global Marketing, Entrepreneurial Finance, Innovation, New Business Development, Community Development, Economic Development, Commercialization, Mentorship, Governance, Case Studies, Public Policies, Program Evaluation
Mixed · Course · 1 - 3 Months

EIT Digital
Skills you'll gain: Software Architecture, Functional Requirement, Requirements Analysis, Internet Of Things, Software Design Patterns, User Requirements Documents, Android Development, Application Frameworks, Maintainability, Interoperability, Software Quality (SQA/SQC)
Mixed · Course · 1 - 3 Months

University of London
Skills you'll gain: Social Justice, Community Development, Conflict Management, Crisis Intervention, Social Determinants Of Health, Sustainable Development, Social and Human Services, International Relations, Diversity Awareness, Legal Research, Sociology, Advocacy, World History, Storytelling
Beginner · Course · 1 - 3 Months

Columbia University
Skills you'll gain: Care Coordination, Value-Based Care, Clinical Informatics, Health Informatics, Interoperability, Health Technology, Managed Care, Patient Education and Support, Patient-centered Care, Healthcare Industry Knowledge, Health Systems, Health Care, Primary Care, Electronic Medical Record, Telehealth, Health Policy, Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Feature Engineering, Data Ethics, Exploratory Data Analysis, Unsupervised Learning, Data Presentation, Tensorflow, Application Deployment, Dimensionality Reduction, MLOps (Machine Learning Operations), Probability Distribution, Apache Spark, Statistical Hypothesis Testing, Supervised Learning, Data Visualization Software, Data Pipelines, Design Thinking, Unit Testing, Data Science, Machine Learning, Python Programming
Advanced · Specialization · 3 - 6 Months